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2014 MDM Partner Summit Master Data Management Site Hub Dhiman Bhattacharjee MDM Product Strategy

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Site Lifecycle Management is a Disjoint Business Process Construction Mgmt. Site Procurement Site Selection Marketing Mgr. Biz Dev Create Marketing Plan Select Site Lease Admin Site Maintenance Site Promotion Visit Sites Customer Service Site Broker Project Management Operations Site Handover Facility Mgr Site Construction Contractors Procurement 6 Lease Maintenance Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Materials Procurement Day to day Operations

Site Lifecycle Management Site • Site Selection/Market Planning Tools • Site Market Optimization • R-Biz Tools Site Selection Marketing Mgr lifecycle support with master data Construction Management 1 • Fixed Assets • EAM • Procurement Solutions • i. Procurement • Ariba Site Procurement 2 Site Hub • Project Management Solutions • Primavera • Oracle Projects Lease Administration 3 Site Maintenance 4 • Property Manager Soln. • Oracle Property Manager • Archibus, Tririga Biz Dev Site Broker Operations Facility Mgr Contractor 7 Copyright © 2014, Oracle and/or its affiliates. All rights reserved.

Business Challenges ETL Property Mgmt Asset Mgmt Facilities Mgmt MRO 1. Fragmented Site Information 2. Site Information continuously Evolving 3. Bad Site Data Quality, difficult to keep under control Lease Mgmt BI/ DW Ø Inaccurate Site selection and market & product placement Ø Problems in identifying new revenue opportunities, minimizing contractual and financial risk in Real Estate Management Ø Inaccurate Corporate Governance risk & revenue recognition per site Financials CRM Projects Virtual Design Ø Inaccurate costing of site-related projects Legacy ETL Ø Delays in site/store buildings/openings Ø Data Quality and Integration cost 8 Copyright © 2014, Oracle and/or its affiliates. All rights reserved.

Site Hub Master site data across the enterprise Transactional Applications Core Capabilities ERP CRM Real Estate SCM Asset Mgmt Information • Cleanse the data, WS, SOA, ETL Master • Consolidate Site EDQ Data Quality removing duplicates and errors Site Master Data Management Consolidate Cleanse • Provide central Share Governance structure WS, SOA, ETL • Share the information across systems and processes Analytical Applications 9 Asset Mgmt. Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Lease Project Analytics Planning

Benefit of Oracle Site Hub Solution A competitive weapon for site driven business § Unique Product in the market § Architecture based on Open Standards § Predefined, state-of-the art and flexible (over time) data model § Out-of-the-box configurable End User and Data Steward GUI § Web services, integration with Maps § Full spectrum of site lifecycle management functionalities: building & maintenance, leasing management, facilities management, Assets management 10 Copyright © 2014, Oracle and/or its affiliates. All rights reserved.

Costco Wholesale Corporation is a membership-only retail warehouse club that provides a wide selection of merchandise. Costco has around 650 stores world wide with majority of stores in US, Canada, Mexico and UK. Solution Challenge • Legacy location management solution that lacked consolidation capability, real time update and data model extension • Manage store lifecycle by mastering all store level data in a single location • Facilitate site selection and market planning solution with consolidated enterprise site data 12 • Oracle Site Hub - Hosted Service • Site Sélection & Market planning solution (partner solution) Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Result ü Streamline site lifecycle and site maintenance operations process ü Reduce maintenance costs by subscribing to a hosted site management solution ü Improved site data quality that helped to better plan site selection and marketing decisions

TJX Companies The TJX Companies, Inc. (NYSE: TJX), is an apparel and home goods company based in Framingham, Massachusetts. It is the largest international apparel and home fashions off-price department store chain in the United States. Solution Challenge • Manage all store level planning attributes in one location including core, global and department level attributes • A platform to perform initial data conversion for store planning attributes • Master store lifecycle in the same platform as store planning master 13 • Oracle Site Hub • Real-time integrations with IBM Websphere Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Result ü Broad Store lifecycle management in one application - from site selection to store merchandise planning to store opening ü Automated Workflows that removes multiple manual touch points ü Enriched Site Master including data such as store layout, photographs

Wendy’s is a quick service Hamburger restaurant food chain primarily in US. Enterprise wide there around 10, 000 restaurants Solution Challenge • Initiative started with the objective to decommission and retire the Wendy’s IBM mainframe • Needed to find a replacement for to manage store hierarchies with multi branded capabilities • Had a need to create a database of all stores that will be shared with many operational applications 14 • Oracle Site Hub Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Result ü Centralized and managed site information for the enterprise ü A single view of site data that can be leveraged across all functional departments and Brands ü Capability to accelerate business expansion i. e. mergers and acquisitions ü Improve fragmented or incomplete site data into a central repository

Posten Norge (Postal department of Norway ) is a leading company within postal, communication and express/logistics in the Nordic countries. Its key business is development and operation of physical network for letters and parcel Solution Challenge • Old legacy system that was their site master based on mainframe platform with high operating and maintenance cost and difficult to change when needed. • Ease of integration with e. Business Suite (e. BS) including Customer master • Flexible and configurable data model with good fit for route modeling. 15 • Oracle Site Hub • Oracle Customer Hub Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Result ü Helped streamline operations with easy route building and management for postal delivery ü Lower operation and maintenance cost retiring legacy application ü Platform for accommodating future business growth with scalable application and data model

RETAIL: Disjoint business processes No real site lifecycle support with master data Process Appl. Site Selection Site Market Optimization / RBiz Tools Construction Management Primavera/Projec ts Site Procurement Ariba/ i. Procurement Lease Administration Property Manager Soln. Facilities Maintenance Fixed Assets EAM • Retailers have site information in various systems and much data in Excel and MS Access • This negatively impacts their ability to open/close/reformat stores and also negatively impacts planning, merchandising, logistics etc. 18 Copyright © 2014, Oracle and/or its affiliates. All rights reserved.

RETAIL: Site Hub supports Store Lifecycle Management Cx. O Reporting: Business Intelligence Applications Master Repository for Stores, Prospect Sites, Competitors’ Sites, etc. New Location & Business Partner Selection Site Preparation & Opening Project Mgmt Site Maintenance Processes MDM Site Infrastucture – Document Mgmt - Workflow System Oracle Solution Differentiators: • Unique and complete Solution for the whole POS lifecycle • Full integrated, but modular and gradually deployable • Includes a customizable Workflow and an Attachment management system at all levels • Easy to use Web Based GUI • Data Quality and Data Governance (OEDQ) 19 Copyright © 2014, Oracle and/or its affiliates. All rights reserved.

INSURANCE: Site Master to support risk analysis and multi-channel insurers Coded location sources to subscribe to… TARGET STATE HIGHLIGHTS Actuarial • Master Site Data Policy Systems • As location attributes change multiple subscribing systems are updated • Multi channel insurer’s can have corporate risk portfolio managed in one system. CAT Teams • Life, Auto, Home, Commercial, RE GIS/ • “R/T” Updates or modeled incidents can benefit Geospatial multiple applications. “What if” across lines of business. 20 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. BCP Bi/Total Exposure Underwriting Claims Trusted Master Data Re-Insurance Logistics Marketing Agents/Web 20

OIL & GAS: Master Data & Smart Lifecycle Mgmt Integrate & Consolidate Info of Oil Wells Seismic Geologic • Oil well master Plug & Abandon Purchasing /Leasing • Enables a single source of truth for Wells, Fields, Pools, Areas and more • Robust set of integration Oracle Site Hub Maintenance OEDQ Integration Layer Construction services based on open standards • Integrated Enterprise Data Quality (OEDQ) • Enables Data Operations Dashboard Production Drilling Integrate Information Based on a Industry-Standard Well Data Model * Optional Component 21 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Governance Processes

Site Hub Roadmap Differentiating Solution in the MDM Market Now Enhanced MDM Capabilities • Source System Management & Crossreferencing • Identifying and resolving duplicates real-time • Address cleansing at the time of entry Integrated Workplace System • Out of the box enhanced integration for site specific view of • Assets • Property Usability & Visualization § Site Workflow 23 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. Next Mobile Application • Mobile application for i. Pad/tablet • View and edit capability from mobile device Superior Integration Capability • Publication Workbench Site Lifecycle Management • Integration with e. BS Projects • Integration with document management system Site Frontend with Endeca • Single consolidated view of site