1 Action Analysis 2 Automated Evaluation Prof James

(1) Action Analysis (2) Automated Evaluation Prof. James A. Landay University of Washington Autumn 2004 December 7, 2004

Hall of Fame or Hall of Shame? CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 2

Hall of Shame! CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 3

(1) Action Analysis (2) Automated Evaluation Prof. James A. Landay University of Washington Autumn 2004 December 7, 2004

Outline CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 5

Review Toolkit Details CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 6

Action Analysis Predicts Performance CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 7

GOMS – Most Popular Action Analysis CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 8

Quick Example CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 9

GOMS Output CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 10

Using GOMS Output CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 11

Comparative Example - DOS CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 12

Comparative Example - Mac CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 13

Applications of GOMS CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 14

Tradeoffs of Using GOMS CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 15

Announcements CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 16

Rapid Iterative Design is the Best Practice for Creating Good UIs Design Prototyping Evaluation CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 17

Online, Remote Usability Testing CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 18

Remote Usability Testing CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 19

Net. Raker: Web Experience Evaluation CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 20

Net. Raker Index: On-going customer intelligence gathering CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 21

Net. Raker Index: On-going customer intelligence gathering CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 22

Net. Raker Index: On-going customer intelligence gathering CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 23

Net. Raker Experience Evaluator: See how customers accomplish real tasks on site CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 24

Net. Raker Usability Research: See how customers accomplish real tasks on site CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 25

Net. Raker Experience Evaluator: See how customers accomplish real tasks on site CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 26

Web. Quilt: Visual Analysis CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 27

CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 28

CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 29

CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 30

Advantages of Remote Usability Testing CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 31

Disadvantages of Remote Usability CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 32

Summary CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 33

Next Time CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 34

CSE 490 jl - Autumn User Interface Design, Prototyping, & Evaluation 35