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Logistics and Supply Chain Space Horizon, Market Size Future Potential India. Skills Qualification-Level 1 Logistics and Supply Chain Space Horizon, Market Size Future Potential India. Skills Qualification-Level 1 Certificate in Logistics and Warehousing Operations 2 3/19/2018 All rights reserved

Supply Chain Management Supply chain management is the management of network of interconnected businesses Supply Chain Management Supply chain management is the management of network of interconnected businesses involved in the ultimate provision of goods and services required by the end customer. Supply chain management spans all movement and storage of raw materials, work-in-process inventory and finished goods from point-oforigin to point-of-consumption. Critical aspect: Everyone is involved Systems approach to reducing costs Integration being the key 3 3/19/2018 All rights reserved

Supply Chain Management – In a nutshell is SCM is all about effective integration Supply Chain Management – In a nutshell is SCM is all about effective integration of… üRight Product ü At Right Place üRight Quantity üAt Right Time üRight Quality üAt Right Value 4 3/19/2018 All rights reserved

An Overview of Logistics and SCM Space Diverse footprint across industries IT / ITES An Overview of Logistics and SCM Space Diverse footprint across industries IT / ITES Enterprise Solutions BPO Logistics Warehousing Transportation Carriers Manufacturing Planning Sourcing Distribution Retail 5 Consulting Merchandising Inventory Management Buying and Sourcing 3/19/2018 All rights reserved

Potential Market Size* • More than 1. 5 Lakh ERP professionals currently • 15%~20% Potential Market Size* • More than 1. 5 Lakh ERP professionals currently • 15%~20% of outsourced processes pertain to L&SCM • Approx. 1. 5 Lakh professionals in warehousing, courier and transportation • Only 25% organised penetration IT / BPO Logistics Retail Manufacturing • 15 lakh plus • Only 3% organised retail * All figures pertaining to organised sector only 6 3/19/2018 All rights reserved • 10~15% workforce handle L&SCM activities in manufacturing organisation

Potential Market size* 1. These are conservative estimates. • 2. 0 L IT / Potential Market size* 1. These are conservative estimates. • 2. 0 L IT / BPO 2. The figures mentioned are for organised sectors only. • 1. 0 L Logistics 3. Manufacturing is a diverse domain (automobile, consumer durables, engineering, etc. ) 4. These figures do not include emerging areas like • 2. 0 L Manufacturing green, agri-business, etc. 5. Logistics figures do not include carriers such as shipping, aviation. • 3. 0 L Retail 6. Retail figures are only for back-end operations personnel which is approximately 15% of entire retail workforce. Total Market Size: 8. 0 L 7 3/19/2018 All rights reserved

Logistics and SCM Sector: The Opportunity Ahead… Current, organised sector’s conservative market size estimates Logistics and SCM Sector: The Opportunity Ahead… Current, organised sector’s conservative market size estimates itself is huge. The sector is rightly poised for high and sustained growth, for the next 10 years in India. The dependent infrastructure is being given a big push. L&SCM areas like transportation and logistics, warehousing and packaging are identified as one of the high growth sector by National Skills Development Mission established by Ministry of Labour. From current skill set gap and policy push perspective, L&SCM is a big opportunity area. 8 3/19/2018 All rights reserved

Careers in SCM A synergy of our strengths 9 3/19/2018 All rights reserved Careers in SCM A synergy of our strengths 9 3/19/2018 All rights reserved

Careers in SCM is listed globally as one of the top ten forces of Careers in SCM is listed globally as one of the top ten forces of business world in the 21 st century. 90% of Indian corporates now believe that SCM strategy is vital to competitive strategy. Arvind Mills, Ranbaxy, Bombay Dyeing, Marico, Hindustan Lever and many more major companies run with strong SCM backbone. Career opportunity exists in abundance for professionals with Management or Materials background and having proficiency in computers. Opportunity to work with people throughout company—Logistics, IT, Manufacturing and Marketing. 10 3/19/2018 All rights reserved

Opportunities in Sectors Manufacturing Industries Industrial and Consumer Products Merchandising Firms Service Sectors Wholesaler, Opportunities in Sectors Manufacturing Industries Industrial and Consumer Products Merchandising Firms Service Sectors Wholesaler, Distributor, Stockist and Retailer Banks, Hospitals, IT Sectors Careers in L&SCM Transportation Industries Freight and Passenger Logistics Firms Warehousing, Dedicated Careers, C&F etc. Consulting Organisations Strategy, Technology, Business Educational Establishments Government Organisations Defence, Telecom, Postal, Railways 11 Areas of Excellent Employment Opportunities for Freshers 3/19/2018 All rights reserved Universities, Institutions, Training Firms

Opportunities in Sectors-Few Prospective Employers Manufacturing Industries Logistic Companies Retail Industry Transportation Hindustan Liver Opportunities in Sectors-Few Prospective Employers Manufacturing Industries Logistic Companies Retail Industry Transportation Hindustan Liver Ltd DHL Future Group Transport Corporation of India Reliance Industries Ltd TNT Reliance Retail Inter world Cargo care Pvt Ltd Glaxo Smithkline Blue dart Landmark Group Welgrow Line India (Pvt) Ltd Coca Cola Ashok Leyland Aditya Birla 12 3/19/2018 All rights reserved Jet Airways

Typical Designations of SCM Professionals Junior Management Middle Management Senior Management Purchase Officer/Officer – Typical Designations of SCM Professionals Junior Management Middle Management Senior Management Purchase Officer/Officer – Materials/Officer – Planning Manager/Sr. Manager – Materials/Planning/ Vendor Development Manager GM – Planning and Purchase/VP – Strategic Sourcing Executive – Demand Planning/Distribution/ Regional Supply Chain Logistics Manager/Distribution Manager/Customer Service Head – Supply Chain/VP – Logistics Functional Consultant – ERP/Executive – ERP Support Solutions Architect/Program Manager/Delivery Manager Practice Head/VP – SCM Practice/VP – Enterprise Solutions Shipping Officer/Warehousing Executive Manager – Transport GM/VP – Logistics Executive – Plant operations Plant Manager Group Manager – Manufacturing Lecturer in SCM Professor – SCM and Operations Management Dean and Director 13 3/19/2018 All rights reserved

A Typical SCM Professional Requirement (Warehouse) Designation Executive – Warehouse Experience 1 – 4 A Typical SCM Professional Requirement (Warehouse) Designation Executive – Warehouse Experience 1 – 4 years Education Any graduate Industry type Telecom/ISP Functional area Purchase, Logistics, Supply Chain Job description The job responsibility includes: Strategic sourcing Material management Cost planning Warehouse management Procurement, sourcing Logistics Vendor management Desired candidate Graduate with good communication skills Company name Zeppelin Mobile Systems India Limited (leading telecom company) Source Naukri. com 14 3/19/2018 All rights reserved

A Typical SCM Professional Requirement (Petro) Designation Supply Chain Executive Experience 1 – 4 A Typical SCM Professional Requirement (Petro) Designation Supply Chain Executive Experience 1 – 4 years Education Any graduate Industry type Petrochemicals, Petroleum/Oil and Gas/Power Functional area Materials/Logistics/Supply Chain Management/Procurement Job description Interface with depots, dispatch schedulers, deployment planners and customers Responsible for running back order report and provide inputs to deployment planning team Handling delivery status enquiries on orders which are outside promised date. Key skills Depots, dispatch schedulers, deployment planners, back order report Company name Shell Source www. timesjobs. com 15 3/19/2018 All rights reserved

Presenting World Class Solutions to Your Skill Development Needs! 16 3/19/2018 All rights reserved Presenting World Class Solutions to Your Skill Development Needs! 16 3/19/2018 All rights reserved

Powering a Skills Revolution The pedigree – City & Guilds, The World’s #1 Skills Powering a Skills Revolution The pedigree – City & Guilds, The World’s #1 Skills Certification Company and Manipal Education, India’s Leading Education Service Provider. Empowering people with industry specific skills, training them to benchmark standards and providing them with a recognised certification. Multiple levels of qualifications within each vocation, to offer opportunities for lifelong learning and growth. Qualifications that employers can rely on for first-day first-hour productivity, raise standards in the workplace and stay competitive. A Workforce With Pride and Proficiency In Their Vocation That Is an Asset To The Company! 17 3/19/2018 All rights reserved

Certification - The India. Skills Way World Class Impeccable QUALIFICATION 1. 8 phase process Certification - The India. Skills Way World Class Impeccable QUALIFICATION 1. 8 phase process with industry and academia inputs 2. Qualification built around particular job positions 3. Defined and measurable learning outcomes of skills and underpinning knowledge 4. Multiple levels of qualifications and multiple qualification paths to fit industry career progression 18 DELIVERY 1. Industry experienced trainers, certified through product-specific train-the-trainer programme. 2. Teaching plan with classroom and practical sessions focused on knowledge and skill outcomes 3. Simulated work environment to enhance on-job skills 4. Balanced visual, auditory and kinaesthetic learning process 3/19/2018 All rights reserved Best in Class ASSESSMENTS 1. Structured skill evaluation checklist aligned to industry needs 2. The knowledge and skill outcomes are assessed at every milestone through formative assessment unit tests 3. Final summative assessment to validate candidate achievement 4. Consistent and transparent assessment process across centres

Developing the Right Qualification C&G Expertise Functional Skills Subject Matter Experts + Products Team Developing the Right Qualification C&G Expertise Functional Skills Subject Matter Experts + Products Team Industry Specific, Qualification Neutral Skills Industry Stakeholders Industry Specific, Qualification Specific Skills Core Course Content Theory | Knowledge Intensive Modules 19 3/19/2018 All rights reserved Practical | Exposure Intensive Modules

Assessment Methodology Key Components A clear statement of the standards of performance expected of Assessment Methodology Key Components A clear statement of the standards of performance expected of successful candidates Assessment instruments gathering sufficient valid and reliable evidence of ability to perform to the identified standards A quality control system ensuring consistent application of standards and assessments over time and, where appropriate, place An administrative system supporting smooth running of the programme Our Eight Principles of Assessment Validity Efficiency Feedback Reliability 20 Authenticity Accessibility Cost Effect Transparency 3/19/2018 All rights reserved

Impactful Reach 435 Centres 395 Centres 275 Centres 125 Centres PAN INDIA PRESENCE 40 Impactful Reach 435 Centres 395 Centres 275 Centres 125 Centres PAN INDIA PRESENCE 40 Centres YEAR 1 21 YEAR 2 YEAR 3 3/19/2018 All rights reserved YEAR 4 YEAR 5

Level 1 Certificate in Logistics and Warehousing Operations 22 3/19/2018 All rights reserved Level 1 Certificate in Logistics and Warehousing Operations 22 3/19/2018 All rights reserved

Learner Entry Criteria • Minimum Class XIIth Pass • Age: Minimum 18 years at Learner Entry Criteria • Minimum Class XIIth Pass • Age: Minimum 18 years at the time of completion • Clear centre screening process – Counseling/Interview: aptitude and interest in chosen vocation – Basic English and Microsoft Office 23 3/19/2018 All rights reserved

QUALIFICATION Name Level 1 Certificate in Logistics and Warehousing Operations GLH 120 hours Units QUALIFICATION Name Level 1 Certificate in Logistics and Warehousing Operations GLH 120 hours Units 9 units Designed to develop effective Warehouse and Transport Executives/Assistants Modular short-term course – duration 120 hours Delivered through a combination of: Classroom lectures Practical sessions Role plays, discussions, activities Functional skills – Ms Excel, Ms Word, Workplace Skills 24 3/19/2018 All rights reserved

Qualification Output Learner Employable 25 3/19/2018 All rights reserved Qualification Output Learner Employable 25 3/19/2018 All rights reserved

Qualification Content Unit No. 1. Introduction to logistics and supply chain management 14 hours Qualification Content Unit No. 1. Introduction to logistics and supply chain management 14 hours 2. Warehousing receipt operations 20 hours 3. Warehousing dispatch operations 15 hours 4. Introduction to transportation 09 hours 5. Types and modes of transport 12 hours 6. Pick-up and delivery process 16 hours 7. Health and safety 14 hours 8. Regulatory framework 10 hours 9 26 Unit Name Workplace skills 10 hours 3/19/2018 All rights reserved GLH

Unit Content Introduction to logistics and supply chain management v Evolution of SCM and Unit Content Introduction to logistics and supply chain management v Evolution of SCM and its benefits to stakeholders v KRAs of warehouse assistant (WA) v Working environment in the warehouse for a WA Warehousing receipt operations v Receiving and unloading operations at warehouse v Processes of inwarding, binning and storing materials v Processes in minimising quality and quantity losses Warehousing dispatch operations v Picking and packing materials for dispatch v Loading and dispatch process Introduction to transportation 27 v Evolution of transportation and its benefits to stakeholders v KRAs of transport assistant v Working environment for a transport assistant 3/19/2018 All rights reserved

Unit Content Types and modes of transport v Types and modes of transportation v Unit Content Types and modes of transport v Types and modes of transportation v Key elements of each type and mode of transportation Pick-up and delivery process v Process of consignment pick-up v Process of consignment delivery v Importance and functions of HUB in transportation Health and safety Workplace skills 28 v Background and importance of health and safety in the SCM industry v Health and safety specific to warehousing and transportation v Guidelines and standards governing health and safety in the SCM industry v Regulatory framework in India and its importance. v Statutory regulation required for warehousing and transportation v Regional Transport Officer (RTO) regulations in India 3/19/2018 All rights reserved . 28

Centre Requirements To deliver India. Skills Level 1 Certificate in Logistics and Warehousing Operations Centre Requirements To deliver India. Skills Level 1 Certificate in Logistics and Warehousing Operations qualification, a centre requires Minimum 1500 sq ft carpet area Space to set up counselor rooms, staff rooms, classrooms and other requisite infrastructure to deliver the course Warehouse environment for practical assignments Manpower: Trainers (Min 2), Counselors (Min 1), Centre Head (1), Admin (Min 2) to deliver the qualification Note: Detailed requirements will be given as a part of the Centre Guidelines document and Qualification Handbook. 29 3/19/2018 All rights reserved

Classroom Training Knowledge Activities Classroom 90 hours Group Discussions 30 3/19/2018 All rights reserved Classroom Training Knowledge Activities Classroom 90 hours Group Discussions 30 3/19/2018 All rights reserved Role Plays

Practical Training Skills Activities Practical 30 hours Case Studies 31 3/19/2018 All rights reserved Practical Training Skills Activities Practical 30 hours Case Studies 31 3/19/2018 All rights reserved Role Plays

Assessment and Certification To achieve the Level 1 Certificate in Logistics and Warehousing Operations, Assessment and Certification To achieve the Level 1 Certificate in Logistics and Warehousing Operations, candidates must 1. 2. Pass the final synoptic multiple choice test Attend and successfully complete the practical assignments. The certificate will reflect performance through A. Pass (50% to 60%) B. First (60% to 70%) C. Distinction (70% +) categorisation Formative Assessment at the end of every unit to help the learner master every unit 32 3/19/2018 All rights reserved

The Qualification Outcome! Course Module (GLH) Introduction to logistics and supply chain management (14) The Qualification Outcome! Course Module (GLH) Introduction to logistics and supply chain management (14) Competency Gained State KRAs of warehousing assistant Warehousing receipt operations (20) Supervise and document warehousing receipt operations Warehousing dispatch operations (15) Supervise and document warehousing dispatch operations State KRAs of transport assistant Introduction to transportation (09) Types and modes of transport (12) Pick-up and delivery process (16) Health and safety (14) Regulatory framework (10) Workplace skills (10) 33 3/19/2018 All rights reserved Identify and use the right mode and type of transportation for any given situation Perform pick-up and delivery operations as per SLA Adapt and practice the best practices pertaining to health and safety in the supply chain environment Adhere to the regulatory frameworks of the government Focus on customer retention with emphasis on customer delight

Engage with Us! • Nominated representative to give us inputs in fine-tuning qualifications to Engage with Us! • Nominated representative to give us inputs in fine-tuning qualifications to industry needs • Internship and Recruitment Partner for the India. Skills learners – Share your manpower and skill needs on quarterly basis by city/region to help plan learner acquisition and centre capacity meeting your needs – Fee subsidy/employment incentive to learners you select • Endorsing partner for the qualification – Agreement for co-branded promotional material • Specific in-house training and development needs 34 3/19/2018 All rights reserved

The India. Skills Impact Proficiency Employability Efficiency Staff Morale Skills Levels Training Cost Adaptability The India. Skills Impact Proficiency Employability Efficiency Staff Morale Skills Levels Training Cost Adaptability Timelines Learning Curve Operating Expenses 35 3/19/2018 All rights reserved Customer Satisfaction Profitability Productivity Sustainability Competitiveness Employee Satisfaction Change Readiness Pride

Our Pedigree 36 3/19/2018 All rights reserved Our Pedigree 36 3/19/2018 All rights reserved

Manipal Education Group Six Decades of Quality Education 3 Universities and 9 Campuses Over Manipal Education Group Six Decades of Quality Education 3 Universities and 9 Campuses Over 30 Professional Colleges 13 Professional Streams Presence in 20 Countries Across the Globe 170 Courses 180, 000 Students Over 4, 500 students all across the world – 53 nationalities 3 7 37 3/19/2018 All rights reserved

A Global Benchmark for Workplace Skills Founded in 1878, London, UK 81 Countries 8500 A Global Benchmark for Workplace Skills Founded in 1878, London, UK 81 Countries 8500 Centres 600 + qualifications in 27 sectors Best in Class Assessment Methodology 99% Employer recognition in UK- As industry standard 1. 6 Million Certifications every year Over 2 Million learners every year Over 30 Million successful students 38 3/19/2018 All rights reserved

Partner Us In Powering A Skills Revolution! 39 3/19/2018 All rights reserved Partner Us In Powering A Skills Revolution! 39 3/19/2018 All rights reserved