軟件資產管理 SOFTWARE ASSET MANAGEMENT 商業軟件聯盟市場經理 - 江秀慧 BSA Marketing Manager – Ada Kong March 20 th 2007
商業軟件聯盟(BSA) • 商業軟件聯盟(BSA)為一個促進安全及合法數位 世界之重要組織 • BSA為全球軟體產業與硬體夥伴作為與政府、消 費者的溝通橋樑，其成員含括全世界成長最快速 的產業 • BSA透過教育與倡議公共政策促進科技創新，並 提倡軟體著作權、網路安全、拓展貿易交流機會、 與電子商務 • BSA創立於 1988年，於亞洲、北美洲、歐洲、和 南美洲等六十多個國家設有分支機構。
BSA Global and Regional Members
BSA Local Members in Asia
軟件資產管理 What is Software Asset Management (SAM)? Set of policies, procedures, technologies and people within an organization – working towards common objectives that allow organizations to take full advantage of all its software 軟體資產管理就是「軟體管理」加上「資產管理」 將所擁有的軟體納入資產的正常管理程序，以便掌握採購、 安裝、異動、升級、維護到報廢、移除等整個軟體資產使用 的生命周期。經由一系列有效的管理措施，配合系統管理的 使用，就可以合理的控制軟體購置的經費支出，藉以提升軟 體資產的利用率與整體效益，並且確保軟體使用的合法性。
Recent Concerns on Software Piracy
Educate Business Corporations on Value of IP • Recently copyright infringement is a controversial issue • Right licensing for business is one key factor in keeping peace of mind HONG KONG, July 16 — Movie and song copiers beware: use an Internet discussion site in Hong Kong to violate copyrights and you may be turned in to law enforcement authorities by an 11 -year-old Boy Scout. Keith Bradsher/The New York Times Young people of the Hong Kong Civil Aid Service search the Internet. • Case 1: Deploys one licensed copy of software across multiple computers • Case 2: Staff casually downloading illegal software for use in the office • Case 3: Use “multiplexing device” on the false understanding that this may reduce the number of software licenses it will require Ø Improper software management procedure could prone to virus attack and other system vulnerabilities Ø Costly and ineffective
IT Asset Management Issues • Annual inventory check manually • Lack of the latest inventory report of all s/w and h/w assets • Ambiguous patch distribution status • Need to on-site install application • Continuously accidents from user systems • Inconsistency between IT assets and financial accounts
IT Considerations for SME • • Information system used by both owners and staff Must comply with the established terms of software use and current laws on IP protection Efficient IT environment for business productivity What could allow SME to? • Save Money – Acquire the right number of licenses, neither over nor shortfall • Improve Business Performance - You can now make informed strategic, tactical and operational decisions about your I. T. needs. • Optimize Deployment - You can identify the company's software needs, reducing time and hassle for the I. T. department. • Reduce Support Costs - Backup and recovery systems are easier to maintain when you know what software goes where. • Increase Employee Productivity - By standardizing software versions, your users can work together seamlessly.
The Lifecycle of IT Assets Lifecycle Change §change of access control, attributes, location, etc. Change Management Asset Inventory Registration Software Remote Retirement Acquisition Management Dispatch Deployment Control Management Security Patch Management (automatically set for each lifecycle stage)
SAM Step-By-Step • Software Asset Management (SAM) • More than a software! • 4 Steps to SAM 1. Understand what you need 2. Understand what you have 3. Reconciliation & Follow up actions 4. Set Policies and Procedures
Four Steps to SAM Step 1 Understand What You Need • Do you need software? • Are you using licensed software? • Are there alternative software • • 購買合法軟體 • 保留授權書並仔細閱讀授權範圍 • 保存真品證明書 Do you keep licensing record for easy maintenance and upgrade • 保存購買憑證 purpose?
Four Steps to SAM Step 2 Understand What You Have • Hardware inventory – serial numbers, model, location, users • Software inventory – product name, version no. , serial no. • Documentation inventory – CDs, manuals, licenses, invoices 12345678901234567890
Four Steps to SAM Step 2 Understand What You Have Software Audit • Network or non-networked PC • Master inventory report • Schedule regular inventory check • Manual audit • Software audit tools BSA makes these tools available at no charge. Download from http: //www. bsa. org/hongkong/antipiracy/Free-Software-Audit-Tools. cfm
Four Steps to SAM Step 3 Reconciliation and Follow-up Actions • Compare actual copies and licenses • Delete unlicensed copies • Compare legal software with needs analysis • Purchase or budget
Four Steps to SAM Step 4 Setup Policies and Procedures • Appoint an IT administrator • Schedule regular audits of computers and software • Coordinate needs and purchases • Conduct spot checks • Periodic reminders / memos
SAM Resources from BSA 敬啟者： 確保公司業務在電腦軟件使用軟件資產管理減低法律風險 清 單 有效管理軟件授權的七大步驟 香港特區政府於去年十一月就修訂《版權條例》發表了一份諮詢文件，其中 建議企業負責人須為侵權罪行負上刑責。這項修訂並將於本年初送交 立法會進行審議。有見及此，我們鼓勵公司進行軟件資產管理 (Software Asset Management, SAM)，避免因疏忽而觸犯《版權條 例》，並可加強資訊科技保安。條例清楚列明任何人士於業務上使用 侵犯版權的電腦軟件即可構成刑事罪行，每套侵權軟件罰款最高可達 港幣 50, 000元，最高刑罰為入獄4年。 步驟一 確保貴公司在業務上遵守法例的最佳方法，就是馬上檢查公司使用軟件的情 況，是否符合軟件授權證的條款。隨函所附上「商業軟件聯盟」錦囊 內的資料，能夠幫助貴公司的軟件符合法律規定！ 步驟三 1. 有效管理軟件授權的七大步驟的清單 2. 「商業軟件聯盟」成員以及商業軟件聯盟認可軟件管理服務供應商﹙ 附錄一﹚ 3. 軟件盤點一覽表﹙ 附錄二﹚ 4. 軟件資產管理手冊 5. 香港海關、知識產權署及商業軟件聯盟的聯合公佈說明商界須遵守的新條例及一般 使用軟件的指引。 我們認識到要管理業務上使用的軟件絕不容易，尤其是在業務快速增長期間或合併經 營的情況下，對授權證和產品的監管均有困難。我們希望「商業軟件聯盟」 錦囊和其他資源，例如商業軟件聯盟熱線（28613366）和在商業軟件聯盟網 址 www. bsa. org/hongkong 所能得到免費的軟件盤點的 具資料，能夠幫助 貴公司的業務遵守法例。 有關新條例的進一步詳情，請參閱香港知識產權署網頁，網址為： http: //www. info. gov. hk/ipd/ 。 此致 Belinda Lui 商業軟件聯盟 香港區主席 謹啟 了解有關軟件授權方案及選擇 資料來源 -- 軟件廠商、銷售商及軟件管理服務供應商（聯絡詳情見 附錄一） 步驟二 制訂軟件管理政策 資料來源 -- 「商業軟件聯盟」軟件管理手冊 施行軟件盤點 資料來源 -- 盤點步驟見附錄二 步驟四 制訂軟件管理資產列表 資料來源 -- 附錄二及「商業軟件聯盟」軟件管理手冊 步驟五 補足合法授權證 資料來源 -- 軟件廠商、銷售商及軟件管理服務供應商（聯絡詳情見 附錄一） 步驟六 定期進行盤點 資料來源 -- 盤點步驟見附錄二 步驟七 取得「商業軟件聯盟」商業網絡優勢證書計劃錦囊及信譽認證！ 資料來源 -- 商業軟件聯盟（聯絡詳情見附錄一）
Free Software Audit Tools
Snapshot of Sample SAM Audit Tools
Microsoft Software Inventory Analyzer
Express Software Manager Professional Auditing Tools Integrates: • Software and hardware inventory • License reconciliation • Software usage metering • Application control • Detailed reporting Express Reports See how your inventory and software data will be displayed in Express Reports. http: //www. expressmetrix. com/bsa/ Express Demo Watch a nineminute demo of the Express Software Manager Professional product White Papers Read about the many ways IT and software asset management can help your organization.
Machine Status MACHINE SUMMARY Item Value Domain FAREAST OS Manufacturer Microsoft Corporation IP Address 192. 168. 1. 108 Video Controller Mobile Intel(R) 915 GM/GMS, 910 GML Express Chipset Family Processor Intel(R) Pentium(R) M processor 1. 20 GHz Video Mode 1366 x 768 x 4294967296 colors Speed 1197 MHz Serial Number RAM 1536 MB BIOS Serial Number 28199071 -7202592 # of Processors 1 BIOS Name Phoenix Technologies LTD Memory Slots 2 BIOS Version R 0031 V 1 Slots In Use 2 BIOS Date 20050805000000+000 Access Point http: //adakong/Express. Software. Manager AP/Client. Services. asmx Last User ADAKONG Computer Enclosure Last Boot 19 -Sep-2006 20: 06: 46 Product Model Install Date 19 -Sep-2006 22: 44: 00 Manufacturer Computer Model VGN-TX 17 GP_W Operating System Microsoft Windows XP Professional Inventory Date 19 -Sep-2006 22: 44: 00 OS Service Pack 2 Time zone (GMT+08: 00) Beijing, Chongqing, Hong Kong, Urumqi OS Version 5. 1. 2600 Metering enabled yes
Machine Status DISK DRIVE SUMMARY Letter Type Size Free % Free File System Path/Volume/Description C: Fixed 19077. 2 MB 255. 1 MB 1. 3% NTFS VAIO D: Fixed 32. 6 GB 10. 1 GB 31% NTFS VAIO E: Removable - - Removable Disk F: Removable - - Removable Disk H: CD-ROM - - MATSHITA UJ-832 D CUSTOM MACHINE ATTRIBUTES Attribute Value OS Serial Number 76487 -OEM-0011903 -00110 OS Version Number 5. 1. 2600 OS Directory C: WINDOWS Serial Ports 1 Parallel Ports 0 USB Ports 5 Sound Device Realtek High Definition Audio Keyboard Device Standard 101/102 -Key or Microsoft Natural PS/2 Keyboard Pointing Device HID-compliant mouse Monitor Manufacturer (Standard monitor types) Printer(s) Microsoft Office Document Image Writer Network Adapter Intel(R) PRO/100 VM Network Connection Packet Scheduler Miniport Intel(R) PRO/Wireless 2200 BG Network Connection WAN Miniport (PPTP) WAN Miniport (PPPOE) Packet Scheduler Miniport Bluetooth Personal Area Network from TOSHIBA Packet Scheduler Miniport 1394 Net Adapter
Reporting – Windows and Web Based Software Reports License Units View license units by manufacturer License Unit Usage View license unit usage details License Unit Purchase History View license unit purchase history information Maintenance Expiration View license units which have maintenance expiration dates specified Active Operating Systems View Operating Systems and Service Packs What's Changed - Software installations that have changed between two inventory baselines Nonrunnable Files View information about any nonrunnable file extensions added Custom Purchase History View selected purchase history fields for license units License Checkout Summary View license checkout information for concurrent licenses Hardware Reports Machines View machines by machine group Hardware Statistics View statistical information about PC hardware Machine Attributes View machine attribute values and the machines with those values Custom Hardware View selected hardware information What's Changed - Hardware configuration changes between two inventory baselines Failed Installs/Inventories Machines where installation or inventory has failed Machine/User Search Find machines by machine or user
With SAM… You know what you have Buy only what you need And use your assets effectively at every stage of their lifecycle
Call To Action and Resources • Call To Action • Perform Self Audit with Free SAM Tools • Check out Legalization Offers currently exists with software vendors • Clean-the-House before it’s too late • Resources • www. hkgbsc. com • www. bsa. org/hongkong • Piracy reporting hotline: 0800 -911
Thank You!
Скачать презентацию 軟件資產管理 SOFTWARE ASSET MANAGEMENT 商業軟件聯盟市場經理 — 江秀慧 BSA
6cace879a391c516f4e33fef4c2f39bb.ppt