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Siemens Enterprise Communications Open. Scape Web Collaboration Your easiest path to unified communications June Siemens Enterprise Communications Open. Scape Web Collaboration Your easiest path to unified communications June 2012 Page 1 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Agenda • Key messages • Company overview • Market trends and Siemens strategy • Agenda • Key messages • Company overview • Market trends and Siemens strategy • Solutions overview • Best practices • Next steps June 2012 Page 2 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. © Siemens Enterprise Communications 2011. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Agenda • Key messages • Company overview • Market trends and Siemens strategy • Agenda • Key messages • Company overview • Market trends and Siemens strategy • Solutions overview • Best practices • Next steps June 2012 Page 3 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. © Siemens Enterprise Communications 2011. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Collaborate everywhere Open. Scape Web Collaboration is a scalable, secure, and highly reliable web Collaborate everywhere Open. Scape Web Collaboration is a scalable, secure, and highly reliable web conferencing solution providing rich multimedia collaboration for every enterprise, at an affordable price § The solution helps enterprises to: § Enhance team productivity while minimizing costs for web conferencing services and travel § Accelerate responsiveness by providing employees a convenient way to instantly collaborate in real-time from anywhere § Improve their competitive advantage by enabling the sharing of ideas and information between employees, partners, and customers June 2012 Page 4 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Agenda • Key messages • Company overview • Market trends and Siemens strategy • Agenda • Key messages • Company overview • Market trends and Siemens strategy • Solutions overview • Best practices • Next steps June 2012 Page 5 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. © Siemens Enterprise Communications 2011. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Company profile A growing force in a growing market § Revenues of € 2. Company profile A growing force in a growing market § Revenues of € 2. 1 billion ($2. 8 billion) FY-2011 (51%) § 50% growth in profitability (49%) § 0% net debt / cash-flow positive / large war chest #3 market share globally #1 in Germany (36%) #4 in LME Vo. IP #1 in Europe (15%) #1 in LAM (17%) #2 in India (15%) Source: MZA Consultants Over 1 million customers in 120 countries Finance June 2012 Page 6 Healthcare Education Open. Scape Web Collaboration Industry Energy Retail Public Others Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Agenda • Key messages • Company overview • Market trends and Siemens strategy • Agenda • Key messages • Company overview • Market trends and Siemens strategy • Solutions overview • Best practices • Next steps June 2012 Page 7 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. © Siemens Enterprise Communications 2011. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

The hidden costs of poor collaboration When collaborating from locations offsite, employees experience an The hidden costs of poor collaboration When collaborating from locations offsite, employees experience an average of 7. 8 hours a month of reduced productivity at off site locations because they lack the communication tools that they have in their main office. § Enterprises are leaking incredible amounts of money each year because frequent collaboration with existing communications systems is not effective. § Employees spend an annual average of 11 days on internal team meetings requiring travel. § Unnecessary business trips translate to an expense of $3400 person per year (in the U. S. ) when travel is domestic. § When travel is international in nature, the annual expense jumps to $4070 person. Source: Measuring the Pain: What is Fragmented Communication Costing Your Enterprise? Insignia Research 2010 June 2012 Page 8 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Conferencing, collaboration, and social media are expanding the way we communicate Instant Messaging Telephony Conferencing, collaboration, and social media are expanding the way we communicate Instant Messaging Telephony Presence Management Wikis, Blogs, micro. Blogs Mobile UC Audio + Conferencing Voice Messages Social Bookmarking HD Video Conferencing Email Personal Video Conferencing Global Directory CEBP June 2012 Page 9 Social Networking Integrated Mobile Voice Web Conferencing Cloud / Virtualized Storage Siemens Enterprise Communications Open. Scape Web Collaboration Open Communications Solutions Overview Podcasts/ Video Podcasts Video Mail Communication Collaboration Wall Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Challenges in today’s enterprise § Travel budgets limited § Complexity in deploying technology § Challenges in today’s enterprise § Travel budgets limited § Complexity in deploying technology § High costs of 3 rd party conferencing services Reduce Costs § Effectively enabling mobile and homebased employees and Enhance geographically Productivity and dispersed teams Collaboration June 2012 Page 10 Open. Scape Web Collaboration Improve Operational Efficiency § Minimize IT staff efforts § Slow project and sales cycle times Gain Competitive Advantage § Delays in responsiveness Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Agenda • Key messages • Company overview • Market trends and Siemens strategy • Agenda • Key messages • Company overview • Market trends and Siemens strategy • Solutions overview • Best practices • Next steps June 2012 Page 11 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. © Siemens Enterprise Communications 2011. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Open. Scape Web Collaboration Simple, Secure, Powerful and Open Rich multi-media collaboration at an Open. Scape Web Collaboration Simple, Secure, Powerful and Open Rich multi-media collaboration at an affordable price § Full-featured web conferencing solution can be installed quickly, cost-effectively, and with minimum IT resources § Simple, intuitive interface with one-click access to all features § Integrated text, data, web, and multi-party H. 264 desktop video conferencing § Mobile client that runs on any smartphone device including i. Phone, i. Pad, and Andriod § Works on both Windows and MAC OS § High capacity: up to 1, 000 session participants § Flexible deployment models: on-premise and hosted § Highly secure 256 -bit AES encryption June 2012 Page 12 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

One-click access to a comprehensive set of features Key Capabilities § Intuitive user interface: One-click access to a comprehensive set of features Key Capabilities § Intuitive user interface: Draw using Whiteboard §Multi-screen capability §Media morphing Share your desktop §Undocking § Collaborative data sharing and document creation: Take control or pass control Undock tabs and move on your desktop Invite others View participants Filter what they see View their video §White-boarding §File sharing §Co-browsing §URL push §Session recording § Real-time Interactions: Send text messages Share your video June 2012 Page 13 §Desktop/application sharing §IM chat §Video chat (or insert favorite picture) Share files Open. Scape Web Collaboration § Remote control for technical support Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Open. Scape Web Collaboration Portfolio Instant Meeting Secure Advisor §Facilitate important meetings when travel Open. Scape Web Collaboration Portfolio Instant Meeting Secure Advisor §Facilitate important meetings when travel isn’t an option §Collaborative document/ content creation and sharing §Shorten the duration of problem solving and increase the resolution rate §Excellent for geographically dispersed teams and mobile people June 2012 Page 14 §Impress customers with fast and efficient remote support §Excellent training tool for dealing with user error issues Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Open. Scape Instant Meeting Online Sales Benefits Identify Opportunity Assess Business Develop Solution Present Open. Scape Instant Meeting Online Sales Benefits Identify Opportunity Assess Business Develop Solution Present and Propose Identify Lead & Evolve Partnership Implement and Confirm Gain Commitment Sales team June 2012 Page 15 Open. Scape Web Collaboration • Successfully and professionally engage your customers from preliminary negotiations through implementation, down to postsales activities • Clarify detailed customer inquiries in the shortest possible time • Improves tele-sales, customer relationships and communications • Demonstrate software products to your customers remotely • Effectively deliver webinars Customer Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Open. Scape Secure Advisor Remote Support Benefits • Minimize on-site visits to diagnose and Open. Scape Secure Advisor Remote Support Benefits • Minimize on-site visits to diagnose and solve problems • Work on remote computers without the need to have someone on the other end • Install updates and patches in off hours to reduce disruptions • Monitor statistics on devices to avoid potential problems with CPU utilization, databases and applications June 2012 Page 16 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Open. Scape Web Collaboration Education Vertical Benefits • Minimize travel between campuses • Deliver Open. Scape Web Collaboration Education Vertical Benefits • Minimize travel between campuses • Deliver online classes to extend reach and increase teaching capacities • Improve the quality of employee communications and learning • Enhance relationships and collaboration between faculty and students • Expedite technical problem resolution to students, faculty and staff • Save time, improve productivity, and increase customer satisfaction June 2012 Page 17 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Open. Scape Web Collaboration Financial Vertical Benefits • Reach international customers with online educational Open. Scape Web Collaboration Financial Vertical Benefits • Reach international customers with online educational events • Expand reach to customers, prospects, and trading experts • Improve customer retention and satisfaction • Deliver global staff and sales training worldwide • Improve communications between headquarters and employees June 2012 Page 18 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Open. Scape Web Collaboration Healthcare Vertical Benefits For hospitals and clinics: • Improve care Open. Scape Web Collaboration Healthcare Vertical Benefits For hospitals and clinics: • Improve care by enabling easy, secure, off-site access to patient Information • Improve patient satisfaction with quick remote support For Pharma/Healthcare Technology sales: • Deliver effective online demonstrations, webinars, and events Shorten sales cycle and maximize sales presence • Drive demand for products June 2012 Page 19 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Schedule a voice and web conferencing session from Microsoft Outlook in one easy step Schedule a voice and web conferencing session from Microsoft Outlook in one easy step Launch & Schedule § Microsoft Outlook calendar invitations for voice conferences can easily include web conferencing § The solution includes click-toconference integration plugins to both Microsoft and IBM groupware clients June 2012 Page 20 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Elevate an existing voice call or conference to a web conferencing session Easy to Elevate an existing voice call or conference to a web conferencing session Easy to Use § Launch a web conferencing session from the Open. Scape UC Application client § Simply click on the globe icon to add web conferencing to your existing voice conference June 2012 Page 21 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Participants receive an invitation in their email inbox Easy to participate § Launching a Participants receive an invitation in their email inbox Easy to participate § Launching a session is as easy as sending an email § Invite more participants with one click § Simply add a password for extra security and send the invitation § It’s easy for participants to join the web conference session by simply clicking on the link June 2012 Page 22 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Enhance meetings with instant document sharing and face-to-face video Key Features § Presentation delivery, Enhance meetings with instant document sharing and face-to-face video Key Features § Presentation delivery, and desktop or application sharing § Exchange real-time text messages with other participants § Upload/download documents § Multi-party video chat § Participate via Mobile Client on i. Phone, i. Pad or Andriod devices June 2012 Page 23 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Stay productive while mobile Accelerate responsiveness by providing employees a convenient way to instantly Stay productive while mobile Accelerate responsiveness by providing employees a convenient way to instantly collaborate in real-time from anywhere § Be accessible from anywhere for critical business meetings § Have quick access to conferences even when you are running late § Supports any Smartphone device including i. Phone, i. Pad, and Andriod devices What you can do … § View shared desktops or applications § View list of participants § Participate in IM chat and multiparty video chat June 2012 Page 24 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Open. Scape Web Collaboration is the only solution of it’s kind featuring Secure Connect Open. Scape Web Collaboration is the only solution of it’s kind featuring Secure Connect Service (SCS) How does SCS work? Encryption with session key Session Key (per session) Open. Scape Web Collaboration Server Encrypted Communication Link (AES-256) Session Key not available at Server Web Collaboration Client 2 June 2012 Page 25 Open. Scape Web Collaboration Encrypted Communication Link (AES-256) En cr yp Li ted nk C (A om ES m -2 un 56 ica ) t io n Web Collaboration Client 1 (Moderator) Web Collaboration Client 3 Hacker No possibility to decrypt Web Collaboration content at the Open. Scape Web Collaboration server Encrypted Client Traffic , e. g. Chat Data Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Competitor’s Web Collaboration solutions How do competitors’ solution work Competitors Web Collaboration Server Encrypted Competitor’s Web Collaboration solutions How do competitors’ solution work Competitors Web Collaboration Server Encrypted Communication Link (AES-256) Web Collaboration Client 2 June 2012 Page 26 Open. Scape Web Collaboration Encrypted Communication Link (AES-256) En cr yp Li ted nk C (A om ES m -2 un 56 ica ) t io n Web Collaboration Client 1 (Moderator) Unencrypted Content available at Server Web Collaboration Client 3 Server Hacker Possibility for hackers to view Web Collaboration content on their servers Unencrypted Client Traffic , e. g. Chat Data Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Benefits of SCS: Secure Connect Service Benefits of SCS Multiple layers of security § Benefits of SCS: Secure Connect Service Benefits of SCS Multiple layers of security § No possibility to decrypt content at the Open. Scape Web Collaboration server § Safe to use for confidential sessions with external partners § Securely transfer files across company borders § Requires no installation on the PC leaving no residual effects on the registry § Data-encryption between Clients and Web Collaboration Servers § Secure end to end Data Control signaling between Web Collaboration Clients § Encrypted Storage and Transfer of Web Collaboration “payload” Proof point § Certified by TÜV SÜD for data security and functionality, a globally recognized testing, inspection and certification organization offering the highest quality services for a wide range of industries worldwide June 2012 Page 27 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

How Open. Scape Web Conferencing helps address your challenges Reduce Communications Costs § Minimize How Open. Scape Web Conferencing helps address your challenges Reduce Communications Costs § Minimize expensive web conferencing services (no per minute or per participant charges) § Reduce business trips § Reduce CO² emissions and facility costs Enhance Productivity and Collaboration § Geographically dispersed teams can easily share and exchange information § Better access to mobile people § Gain productive work time instead of wasting valuable time in traffic June 2012 Page 28 Open. Scape Web Collaboration Improve Operational Efficiency § Single server, one hour installation in the data center § Zero client installation for participants § For moderators, download single exe, low rollout costs Gain Competitive Advantage § Improve communications with your customers, employees, partners and suppliers § Click-to-conference from your existing applications and accelerate decision making § Reduce project and sales cycle times Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Open. Scape Web Collaboration Value Proposition Simple § Easy one-step scheduling for voice, web Open. Scape Web Collaboration Value Proposition Simple § Easy one-step scheduling for voice, web & video § High capacity - up to 1, 000 session participants § No installation required Secure § Password protected collaboration sessions § All sessions 256 -bit AES encrypted and cannot be decrypted on server § Session is temporary, leaves no residual data and does not make any entries in the registry Powerful Open June 2012 Page 29 § All essential web conferencing features included and is available as onpremise or hosted solution § Elevate existing voice call or voice conference to web/video collaboration with one-click § Customer Portal enables users to easily tailor Web Collaboration modules to their own individual needs § Plug-in integrations for Open. Scape UC App, Microsoft, and IBM groupware clients § Automatic language detection based on your PC settings Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Global Services Cloud Services § Utility-based off-premise cloud communications Managed Services § Multi-vendor, multi-technology Global Services Cloud Services § Utility-based off-premise cloud communications Managed Services § Multi-vendor, multi-technology managed services, from selective out-tasking to full communications outsourcing Evaluate Improve 90 Professional Services Design Services § Global design, install and integration services for all your communication network needs Maintenance Services § Support and maintenance services for your communications infrastructure Implement Operate Security Solutions Global June 2012 Page 30 ITIL Open. Scape Web Collaboration Multivendor § Security expertise and solutions to secure your entire multi-vendor UC environment Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Agenda • Key messages • Company overview • Market trends and Siemens strategy • Agenda • Key messages • Company overview • Market trends and Siemens strategy • Solutions overview • Best practices • Next steps June 2012 Page 31 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. © Siemens Enterprise Communications 2011. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Best Practices for Unified Communications and Collaboration Challenge Solution New technology is great. . Best Practices for Unified Communications and Collaboration Challenge Solution New technology is great. . . Best Practices Attributes but. . . leads to Reliability Security Serviceability Manageability limitless flexibility § § Design Processes Testing Automation leads to Foundation packages leads to design complexity June 2012 Page 32 Designer output Best practice UCC blueprints immature processes Application packages Custom packages Pre-defined and tested Flexibly defined and tested Proven methodologies Open. Scape Web Collaboration Design Tool § Scope of Work § Technical design specifications § Acceptance tests Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Orlando Utilities Commission What they are saying … Jeff Rose Director of Information Systems Orlando Utilities Commission What they are saying … Jeff Rose Director of Information Systems for Orlando Utilities Commission: “Orlando Utilities Commission has multiple locations and our employees would frequently travel between sites for meetings. With Open. Scape Web Collaboration, it’s easy for employees to collaborate online and conduct business from wherever they are, which has improved productivity, helped save money and enabled us to have a positive effect on the environment. Plus, for our incident response teams or other situations when we need to bring a group of people together quickly, the system can automatically locate those people and bring them together into a productive web conference. ” Established in 1923 by a special act of the Florida Legislature, OUC—The Reliable One is the second largest municipal utility in Florida. OUC provides electric and water services to more than 313, 000 metered accounts in Orlando, St. Cloud and parts of unincorporated Orange and Osceola counties. For more information, visit www. ouc. com. June 2012 Page 33 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Orlando Utilities Commission Customer needs § Unified system with a single voice mail and Orlando Utilities Commission Customer needs § Unified system with a single voice mail and dial plan § Advanced communication and collaboration features: audio/web conf, fax to/from the desktop, IM, ONS § Support for future point-topoint, desktop-to-desktop video conferencing Benefits § Reduced lost productivity and amount of time employees spent traveling between sites for meetings § Reduced opportunities for safety incidents § Made a positive effect on the environment § Increased productivity and availability of mobile users Solution § § Open. Scape UC Application Open. Scape Web Collaboration Open. Scape Xpressions UM Hi. Path 4000 and IP Phones June 2012 Page 34 Open. Scape Web Collaboration § Enhanced real time communications amongst individuals and groups § Simplified moves, adds, changes Cost savings § Cancelled $15, 000 project to replace aging Exchange integrated fax service § OUC anticipates being able to terminate soon external audio/web conferencing services contracts for about a $20, 000 per year savings Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Summary Fast Easy § Install server system in less than one hour § Simple Summary Fast Easy § Install server system in less than one hour § Simple and intuitive user interface § Media morphing and fast, one-click feature access § Easy one-step scheduling a voice and web conference § Use to deliver fast and efficient remote support and problem resolution June 2012 Page 35 § No client installation or configuration § Requires minimum IT resources and no special skills to install Open. Scape Web Collaboration Affordable Open § Less costly than most other web conferencing solutions § Supports integration with virtually any application via XMLRPC interface and professional services § Minimal rollout costs for client installation § Available as premisebased or hosted solution § Includes click-toconference integration plug-ins to Microsoft and IBM groupware clients § Supports industry standards e. g. SIP, H. 264 Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Agenda • Key messages • Company overview • Market trends and Siemens strategy • Agenda • Key messages • Company overview • Market trends and Siemens strategy • Solutions overview • Best practices • Next steps June 2012 Page 36 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. © Siemens Enterprise Communications 2011. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Our next steps to helping you achieve results Next steps … § What are Our next steps to helping you achieve results Next steps … § What are the top 3 business challenges affecting your competitiveness? 1. Profit growth and better communications cost management 2. Making a collaborative, mobile and dispersed workforce more productive 3. Enabling your business to be more responsive to your customers, partners, and the market § How do you want to solve them? § What are your choices? § How will you get there? § How Siemens Enterprise Communications can help June 2012 Page 37 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG

Thank you! June 2012 Page 38 Open. Scape Web Collaboration Copyright © Siemens Enterprise Thank you! June 2012 Page 38 Open. Scape Web Collaboration Copyright © Siemens Enterprise Communications Gmb. H & Co. KG 2010. All rights reserved. Siemens Enterprise Communications Gmb. H & Co. KG is a Trademark Licensee of Siemens AG