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Sewer Lateral Inspection Program City of Santa Barbara • Public Works Department 1 Sewer Lateral Inspection Program City of Santa Barbara • Public Works Department 1

SLIP Presentation Overview w. Introduction - System Information w. Public Process - Ordinance Committee SLIP Presentation Overview w. Introduction - System Information w. Public Process - Ordinance Committee Discussion - Direction to Staff w. Implementation; CCTV, Data Management, Decision Making w. Eligibility w. Ordinance Inspection Requirements - Standards and Requirements w. Incentive Program General Information w. Financial Impact w. Challenges Ahead – Recommend Significant Program Updates w. Lessons Learned – Program Summary City of Santa Barbara • Public Works Department 2

City of Santa Barbara Collection System w 277 Miles of Mainline (4 – 42 City of Santa Barbara Collection System w 277 Miles of Mainline (4 – 42 inches) w ~ 350 miles of Private Laterals w 9 Lift Stations w Active SSMP w System dates to 1870’s - has grown with the City § >50% of pipes installed in 1950’s & 1960’s § Private laterals represent significant portion of system § Approximately 23, 910 wastewater user fee accounts w Primary Causes of Spills § I&I § Lateral/Plumbers Roots City of Santa Barbara • Public Works Department 3

New Expectations for Collection System Management Changing Culture – w Changing expectations require changes New Expectations for Collection System Management Changing Culture – w Changing expectations require changes in the way we do business. § Regulatory Scrutiny - SSMP • Statewide WDR • Site specific WDRs/NPDES permits § NGO Scrutiny City of Santa Barbara • Public Works Department 4

Objectives of; Sewer Lateral Inspection Program w Reduce Sewer Spills w Protect Public Health Objectives of; Sewer Lateral Inspection Program w Reduce Sewer Spills w Protect Public Health and Safety w Protect the Environment w Promote private infrastructure maintenance City of Santa Barbara • Public Works Department 5

Why Inspect Laterals? w City lines routinely CCTV inspected w Laterals comprise more than Why Inspect Laterals? w City lines routinely CCTV inspected w Laterals comprise more than ½ the sewer system w Privately owned laterals poorly maintained/replaced w Laterals will fail – planned response saves money and aggravation City of Santa Barbara • Public Works Department 6

Public Problems From Private Laterals w Increased spills § Private lateral spills § Public Public Problems From Private Laterals w Increased spills § Private lateral spills § Public spills caused by private discharges w Increased wet weather flows § Spills in collection system § Negative impacts to treatment process § Threat to treatment infrastructure w Beach Closures w Program development aimed at efficiently reducing known problems City of Santa Barbara • Public Works Department 7

Municipal Code Title 14. 34. 040 w House Connection Sewer. Municipal Code Title 14. 34. 040 w House Connection Sewer. "House connection sewer" means that portion of the horizontal piping which extends from the public sewer to the street property line or right-of-way (part). w Maintenance of Private Systems, Etc. It shall be the responsibility of each property owner whose property is connected to the City sewer system to maintain continuously and satisfactorily in operation at his own expense, any house connection sewer. Failure to maintain such facilities shall be sufficient for immediate revocation of the person so failing and disconnection of his premises from the public sewer. (part) City of Santa Barbara • Public Works Department 8

Special Considerations w Effective Program (sufficient number of inspections) w Incentives w Enforcement w Special Considerations w Effective Program (sufficient number of inspections) w Incentives w Enforcement w Backwater valve requirement w Certification of no outdoor connections to sewer City of Santa Barbara • Public Works Department 9

Options Reviewed Pros – Cons A. B. C. D. E. F. G. H. I. Options Reviewed Pros – Cons A. B. C. D. E. F. G. H. I. J. All Building Permits All building permits requiring discretionary review All permits with 400 or more feet of altered space All permits with 400 or more feet of new space Any plumbing changes Any new plumbing Addition of 2 or more new fixtures Inspection upon sale Chronic problems Spill from lateral leaving property J. K. M. N. O. P. Q. R. S. T. Failure of Smoke Test Problem identified during routine inspection of City lines Every 10 Years By Area (proximity to creeks) Differing Frequency for Commercial/PUDS Upon reports from plumbers When working on sewer main Incentive Program Educational Program Combination of “triggers” City of Santa Barbara • Public Works Department 10

Public Outreach 2004 - 2005 w Conducted focus group meetings with: § § § Public Outreach 2004 - 2005 w Conducted focus group meetings with: § § § § § Community Development Staff Creeks Committee Water Commission Business Representatives Contractors Environmental Groups Neighborhood Study Groups Plumbers Realtors City of Santa Barbara • Public Works Department 11

Issues of Concern w Shared Laterals § Require individual laterals § Require joint lateral Issues of Concern w Shared Laterals § Require individual laterals § Require joint lateral agreement w Lines in the public right of way w Laterals constructed under structures w Associated private infrastructure upgrades (adding cleanouts & backwater valves) w Street Trees City of Santa Barbara • Public Works Department 12

Recommendations Developed from Focus Group Process w Inspection when: § Property sells § 400 Recommendations Developed from Focus Group Process w Inspection when: § Property sells § 400 sq feet or more of new space added § Two or more new plumbing fixtures added § Spill from lateral § Fail smoke test § Problem identified during CCTV of City lines § Every ten years for commercial and condo’s § Reasonable cause to suspect lateral problems City of Santa Barbara • Public Works Department 13

Draft Ordinance Inspection Requirements Inspections required when: w 400 sq. feet or more of Draft Ordinance Inspection Requirements Inspections required when: w 400 sq. feet or more of new space added w 2 or more new plumbing fixtures added w Spill from private lateral occurs w Private lateral fails smoke test w Problem identified during CCTV of City lines w Every ten years for commercial and condo’s w Reasonable cause to suspect lateral problems City of Santa Barbara • Public Works Department 14

Incentives - Homeowner Assistance w Rebate for inspections – § $150 per inspection if Incentives - Homeowner Assistance w Rebate for inspections – § $150 per inspection if lateral in good repair w Rebate for repair/replacement § 50% of cost up to $2, 000 per lateral § Low interest loans may also be available to qualified owners through the City Affordable Housing Program City of Santa Barbara • Public Works Department 15

Other Issues w Shared Laterals § Inspection required only on portion of lateral on Other Issues w Shared Laterals § Inspection required only on portion of lateral on owner’s property and in public right-of-way w Septic Tanks § Same requirements for inspection as laterals w Exemptions § Line installed in past 20 years § Line inspected in past 3 years with proof of submitted documents w New Sewer Tap scheduling procedures w Commercial – Condominiums City of Santa Barbara • Public Works Department 16

CCTV Standards and Requirements for a System Inspection “Snapshot” w w Proactive Approach Development CCTV Standards and Requirements for a System Inspection “Snapshot” w w Proactive Approach Development of Specifications Inspection Planning Process Programmatic Inspection § Planning § Scheduling § Computerized Data Management Includes: • Standards • Defect Codes • Photos § Quality Assurance and Quality Control Program w Enhances implementation of: § Scheduled periodic Condition Assessment City of deficiencies prior to system failure § Seek out and correct Santa Barbara • Public Works Department 17

Data Management w POSM – Management Software § NASSCO – • Inspection “Language” w Data Management w POSM – Management Software § NASSCO – • Inspection “Language” w Carte. Graph – Work Order System – § SEWERview w Sewer Model w GIS – Master Repository for storing and accessing system information; roughly 27% of the laterals populated with information (6, 530 out of 23, 910) showing general data City of Santa Barbara • Public Works Department 18

Approved Methods w Conventional method (open cut dig and replace) w Pipe bursting (HDPE) Approved Methods w Conventional method (open cut dig and replace) w Pipe bursting (HDPE) w Inversion lining (case by case basis) preapproval and post video required City of Santa Barbara • Public Works Department 19

Public Outreach § Advertise incentives § Inform of requirement to maintain laterals w Provide Public Outreach § Advertise incentives § Inform of requirement to maintain laterals w Provide information on City TV w Outreach to condominium associations w Board of Realtor’s Association w Outreach to business community w Forms available on City website § www. Santa. Barbara. CA. gov/lateral City of Santa Barbara • Public Works Department 20

Pamphlets City of Santa Barbara • Public Works Department 21 Pamphlets City of Santa Barbara • Public Works Department 21

Administrative Guidelines 4. Private Sewer Lateral Inspection Program – Administrative Guidelines. This section explains Administrative Guidelines 4. Private Sewer Lateral Inspection Program – Administrative Guidelines. This section explains when inspection is required; outlines the administrative process used to notify property owner of inspection requirement; and details the timeline for compliance. Ability to ensure proper installation, testing, and inspection of new and rehabilitated service laterals. Section Title 14. 46. 040. A Health And Safety Inspections 14. 46. 040. B Events Requiring An Inspection of Residential Sewer Laterals 14. 36. 040. C Inspection of Commercial Properties, Condominiums And Other Common Interest Developments 14. 48. 0040. D Exemptions-Sewer Lateral Inspections Will Not Be Required Under the Following Conditions 14. 46. 050 Qualified Inspection Companies 28. 87. 220 Zoning Information. Santa Barbara • Public Works Department City of Report Preparation 22

Sewer Lateral Inspection Program On November 21, 2006; City Council passed a resolution to: Sewer Lateral Inspection Program On November 21, 2006; City Council passed a resolution to: w Require property owners to proactively maintain sewer lateral w Pay Incentives: - $150 for inspections - $2, 000 for repairs / replacements - Permit Fees Effective January 1, 2007 – Residential Effective January 1, 2008 – Commercial – Condo’s – Grid system City of Santa Barbara • Public Works Department 23

Sewer Lateral Inspection Program Initiated January 2007 w Targeted Replacement Level: 100 laterals Annually Sewer Lateral Inspection Program Initiated January 2007 w Targeted Replacement Level: 100 laterals Annually w Estimated Program Cost: - Staff per year (2 FTE): - Permit fees: - Rebates, $2, 000 per lateral: Total estimated annual cost: City of Santa Barbara • Public Works Department $ 145, 000 $ 145, 200 $ 200, 000 $ 490, 000 24

City of Santa Barbara • Public Works Department 25 City of Santa Barbara • Public Works Department 25

FY 2007 SLIP Overview (Funding & Costs 6 months - January to June, 2007) FY 2007 SLIP Overview (Funding & Costs 6 months - January to June, 2007) Funding: w FY 2007 Allocation $ 200, 000 w Additional Administrative Allocation $ 19, 500 w Total FY 2007 Allocations $ 219, 500 Completed cases: § Residential § Commercial § Condo § Total: 158 0 0 158 City paid incentives: § Inspections only $ 1, 205. 90 § Repairs $ 144, 654. 05 § Permits $ 73. 16 § Total Costs of Incentives & permits Fees $ 219, 033. 11 City of Santa Barbara • Public Works Department 26

FY 2008 SLIP Overview FY 2008 FUNDING & COSTS Funding: w FY 2008 Allocation FY 2008 SLIP Overview FY 2008 FUNDING & COSTS Funding: w FY 2008 Allocation w Additional Administrative Allocation w Additional Funding from WW Fund w Total FY 2008 Allocations w Completed cases § Residential 433 § Commercial 265 § Condo 8 § Total: 706 w City paid incentives: § Inspections only § Repairs § Permits $ 250, 000 $ 125, 000 $ 240, 000 $ 615, 000 $ 2, 444. 74 $ 468, 876. 42 $ 192, 249. 99 § Total Cost of Incentives and Permit fees $ 651. 571. 15 City of Santa Barbara • Public Works Department 27

FY 2009 SLIP Overview (July 31, 2008 – June 30, 2009) w Completed cases FY 2009 SLIP Overview (July 31, 2008 – June 30, 2009) w Completed cases § Residential § Commercial § Condo § Total w 436 31 12 479 City paid incentives § Inspections only § Repairs § Permits § Total Incentives & permits $ 2, 400. 00 $ 713, 029. 47 $ 219, 173. 12 $ 934, 612. 59 City of Santa Barbara • Public Works Department 28

Sewer Lateral Inspection Program Cost to Date (1/1/07 - 6/30/09) CY 2007 CY 2008 Sewer Lateral Inspection Program Cost to Date (1/1/07 - 6/30/09) CY 2007 CY 2008 CY 2009 $ 2, 975. 00 $ 638, 247. 47 $ 199, 996. 17 $ 841, 218. 64 $ 450. 00 $ 303, 097. 00 $ 126, 671. 01 $ 430, 218. 01 ) CCTV videotape only Repair/Replace Permit Costs Total Cost - $ 2, 625. 64 $ 373, 215. 47 $ 157, 939. 09 $ 533, 780. 20 Total Cost to Date: $1, 805, 216. 85 City of Santa Barbara • Public Works Department 29

Sewer Lateral Inspection Program (SLIP) w Implemented January 2007 w Requires Sewer Lateral Inspections Sewer Lateral Inspection Program (SLIP) w Implemented January 2007 w Requires Sewer Lateral Inspections & Repair if Necessary w Reimbursement Payments for Inspection & Repair w Jan 2007 – Oct 2009 -1, 484 Inspections or Repairs Completed w Possible Cause of Increase Private Related Spills City of Santa Barbara • Public Works Department 30

SLIP Costs Jan 2007 – June 2009 CY 2007 CY 2008 CY 2009 Inspection SLIP Costs Jan 2007 – June 2009 CY 2007 CY 2008 CY 2009 Inspection $ $ Repair/ Replacement $373, 216 $638, 247 $303, 097 Permit Costs $157, 939 $199, 996 $126, 671 Total Costs $533, 778 $841, 218 $430, 218 2, 626 $ 2, 975 450 Total $1, 805, 214 City of Santa Barbara • Public Works Department 31

Why Bother With All of This? w Provides snapshot of system needs w Identifies Why Bother With All of This? w Provides snapshot of system needs w Identifies immediate needs § Priority Preventative Maintenance § Prioritize Maintenance Program and Staffing needs w Identifies long term needs § Repair/Replacement – CIP § Evaluate Funding Needs § Evaluate Projected Fund availability City of Santa Barbara • Public Works Department 32

Wastewater Model City of Santa Barbara • Public Works Department 33 Wastewater Model City of Santa Barbara • Public Works Department 33

Performance Measures Measurable Objectives 3. Review 90% of all private lateral CCTV inspection tapes Performance Measures Measurable Objectives 3. Review 90% of all private lateral CCTV inspection tapes within 5 days of receipt. Annual Target QTR 1 Jul-Sep QTR 2 Oct-Dec QTR 3 Jan-Mar QTR 4 Apr-Jun YTD 90% 100% 100% 12. Number of private laterals replaced. Annual Target 100 QTR 1 Jul-Sep 116 QTR 2 Oct-Dec 99 QTR 3 Jan-Mar 99 QTR 4 Apr-Jun 87 YTD 401 13. Number of incentives issued for private lateral replacement/repair/inspection. Annual Target 100 QTR 1 Jul-Sep 123 QTR 2 Oct-Dec 105 QTR 3 Jan-Mar 100 QTR 4 Apr-Jun 89 YTD 417 14. Administrative action requiring private lateral replacement/repair/inspection. Annual Target 20 QTR 1 Jul-Sep 2 QTR 2 Oct-Dec 1 QTR 3 Jan-Mar 0 City of Santa Barbara • Public Works Department QTR 4 Apr-Jun 0 YTD 3 34

Challenges Ahead! w Predictive Centered § SLIP Program optimization outcome w Decision process based Challenges Ahead! w Predictive Centered § SLIP Program optimization outcome w Decision process based on response from CCTV data w GIS integrated with Carte. Graph database creates operational effectiveness w Meeting Measurable Goals & Objectives w As program matures, volume of data required to manage increases City of Santa Barbara • Public Works Department 35

Earth Day City of Santa Barbara • Public Works Department 36 Earth Day City of Santa Barbara • Public Works Department 36

Significant Program/Updates – scheduled for City Council February 2010 w City required to; Identify Significant Program/Updates – scheduled for City Council February 2010 w City required to; Identify mechanism for disqualification – appeal process w Qualified Inspector’s list w Sewer Lateral Incentive Payment Request Form modified to include: § § Specific plumbing contractor section that needs to be dated and signed Specific property owner section that needs to be dated and signed Mandatory customer survey on back of form Incentive rebate changed; up to 10% upper lateral – up to 20% lower lateral - not to exceed $2, 000. 00 § Incentive rebate tied to cost of lowest bid w Property owners required to; § Obtain mandatory minimum two bids before signing contract w Plumbers required to; § Mandatory requirement for plumbers to provide § 3 Day Right to Cancel document City of Santa a cost breakdown per § Itemized invoice that includes. Barbara • Public Works Department foot 37

Disqualification Procedures w Disqualification - for minimum period of 60 days. w Three or Disqualification Procedures w Disqualification - for minimum period of 60 days. w Three or more occurrences WITHIN ONE YEAR PERIOD of the infractions listed below: w Incomplete inspection reports w Submissions of poor quality tapes or unreadable CD’s w Invoices without appropriate cost breakdown w Unprofessional or rude conduct to customers or City staff w Inappropriate solicitation while representing the SLIP Program w Disqualification - for minimum period of up to one full year. w Three or more occurrences WITHIN ONE YEAR PERIOD of the infractions listed below: w Permits not pulled for work done w Permits pulled after work was already begun w Lack of proper sign posting w Lack of traffic control, MUTCD w Not following Best Management Practices w Improper shoring for trench holes City of Santa Barbara • Public Works done w Stating that work was completed for work never Department 38

Miscellaneous Fees w CCTV inspection to identify lateral location - $200. 00/hr. – 2 Miscellaneous Fees w CCTV inspection to identify lateral location - $200. 00/hr. – 2 staff w Response to private lateral overflow - $300. 00/hr. – 2 staff w Damage to public sewer main - $200. 00/ft. or $300. 00/hr. + 15% markup on parts and material w Request for City assistance - $200. 00/ individual request/day City of Santa Barbara • Public Works Department 39

Legal Authority; Case Study w 600 Blk. Del Monte Ave. w Original Notification sent Legal Authority; Case Study w 600 Blk. Del Monte Ave. w Original Notification sent - 2007 w Mediation; July 20, 2009 – no agreement w Superior Court; July 31, 2009 § Judgment; $30, 000 fine § Mediation - agree to $7, 000 fine and $250/day fine if not completed with 10 working days plus court costs. § Final outcome; new lateral installed August 9, 2009. City of Santa Barbara • Public Works Department 40

Manuel Romero Wastewater System Superintendent Santa Barbara, CA Ph. (805) 568 -1020 mromero@Santa. Barbara. Manuel Romero Wastewater System Superintendent Santa Barbara, CA Ph. (805) 568 -1020 [email protected] Barbara. CA. gov santabarbaraca. gov/lateral City of Santa Barbara • Public Works Department 41

Featured Article – December 2009 City of Santa Barbara • Public Works Department 42 Featured Article – December 2009 City of Santa Barbara • Public Works Department 42