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Save the Children Feb 6 2012
Save the Children: a Transformation Save the Children national members Save the Children International Direction, strategy and performance of national as part of whole, plus influencing global strategy Direction, strategy and performance of SC overall global services home market fundraising advocacy representation domestic progs Responsibilities framework to provide global services international progs design, support international progs delivery knowledgemarketing sharing impact maximisation global campaigns accountability advocacy performance media risk mgmt co-ordination Members will be awarded responsibilities for some global services based on members’ ability to provide: • overwhelming expertise • resources needed to run • excellent customer service and comms
Key issues in building a global finance team • the obvious: – geographically dispersed – past the tipping point – coming from different places, cultures • perhaps less obvious: – new to everyone, although they may not realise it… – skillsets vary geographically, as does availability – silo-mentality inherited? – what does ‘great’ look like? – diversity – scale
How we have started to address issues: communication • Skype… • meetings, eg joint country director/finance director workshop on vision of finance • finance steering group and similar • 121 calls with members • RFD calls • visits • transition readiness, then floor-walking • having a project management approach • open plan
How we have started to address issues: other • recruitment (learnings & quality) • cascade of objectives from CEO • explicit on our vision • take tough decisions • celebrate successes • field trip awards and comms post-visit • re-addressing training – taking learnings • Strengthsfinder • capacity-building manager • demonstrating some early successes
Outputs from CD/FD workshop A number of technical actions agreed, but first part of workshop helped in: – increasing trust between parties – allowing people to see each other’s point of view and accepting different styles – opening communication channels. Much of this was achieved via the informal activities, such as describing finance as a fruit… It also helped me to make a key judgment/decision.