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Presentation Cegos Presentation Cegos

About our people 2 International network of experienced & certified trainers 10 subsidiaries plus About our people 2 International network of experienced & certified trainers 10 subsidiaries plus over 20 partner companies close to your subsidiaries and used to working with Cegos (See map of our sites at cegos. com website). Delivery in more than 50 countries in the past 3 years. Highly experienced consultants, who are immersed in the global economy and used to working for big multinational companies. Over 350 trainers certified to our blended programmes Global Learning by Cegos. Trainers and coaches knowing your business (Account and Sector’s teams) Capitalization of key sectors best practices: Financial services, Bto. B Services, Utilities, Luxury brands, Car industry, . . International account teams perfectly aware of the business challenges of their clients and fully responsible for maximizing their satisfaction. rienced Highly expe mersed in im consultants l economy the globa Ricardo Martins was born in Johannesburg, South Africa. He has a degree in economics and YMP INSEAD. After 10 years of experience in the FMCG sector in the States, he joined Cegos Portugal as a senior consultant in account management, sales and leadership. Fluent English, Spanish and Portuguese, he is very often involved in assignments for international companies (Fnac, Leclerc, Brico. Marché, Danone, Eon, Henkel, …)

Cegos International Network overview Cegos offices: China Czech Republic France Germany Hungary Italy Poland Cegos International Network overview Cegos offices: China Czech Republic France Germany Hungary Italy Poland Portugal Spain Switzerland UK Licensed partners: Vergouwen Overduin: Netherlands Seminarium: Chile Ideo Factory: Morocco Riverbend: South Africa Agreed partners : Cultivator : Denmark, Sweden, Norway Pluriconsult: Romania Esca: Morroco Team Management : Greece Ekser: Turkey Methodus: Croatia and Balkans countries General physics: US, Canada, Mexico Global Partners International: US Renaissance: India Bcon: Japan Kmac: Korea ANC: Thailand, Vietnam Singaporean HR Institute : Singapore Iradat: Indonesia FAI Asia: Malaysia Frontline: Australia Franklin Covey: World Talantium: Russia, Ukraine, Belarus, Kazakhstan

Overview about Cegos programmes 4 Engaging programmes available worldwide in the right format - Overview about Cegos programmes 4 Engaging programmes available worldwide in the right format - customized or standard: 26 blended programmes and 200 e-learning modules available in 6 languages and more. Leading-edge contents. Delivery format perfectly fitted to dispersed audience and to each learning style: In -class, Blended, Tutored e-learning, Virtual classroom, Cascading through internal trainers, Coaching, Open-course, Learning 2. 0 portal, . . . Multiformat solutions fitted to international companies Innovative solutions Serious game for Sales forces Attractive pedagogy fostering effective skills transfer to the workplace (3 E approach). Systematic localized contents & on demand customization services. Stimulating measurement tools Online skills assessments. Impact measurement 3 months after the event based on key achievements and observed practice & behaviour changes. LMS services for tracking learners’ work in progress and MCQ scores. Business results oriented learning track Innovative solutions Learning 2. 0 portal

Overview of the portal technical architecture 5 A top-class access to the e-learning modules Overview of the portal technical architecture 5 A top-class access to the e-learning modules on Cegos LMS (Sumtotal solution) delivered with efficient e-services to reinforce participants experience. A technical system capable to host different type of resources: E-learning modules and training programs (e-learning or blended) Assessments (off-the-shelf, bespoke, …) Documents (Pdf, Word, Power. Point, …) Classroom sessions … Key indicators and means E-learning tracking: Completion rates (“how many resources have been completed? ”), time spent, score (assessment results) Monthly Reports and online Report Services tool Technical support statistics A system to manage users following your organization : country, business unit, entity, … An international technical support : access by e-mail or phone, with Cegos European teams A user complete follow-up : on-line reporting and results, e-learning resources completion reports, … Easy way to register participants (automatic batch registration, daily or weekly frequency). Automatic user notifications: booster e-mails, closure e-mails when a user completes a training program, … Conditions for success User international support and follow-up Resources organization Customized user experience Constant accessible web-service Beyond the project User tutoring / mentoring Webinars with experts about specific topics Collaborative tools

Overview about Cegos multimodal learning 6 Blended Solutions A training course is known as Overview about Cegos multimodal learning 6 Blended Solutions A training course is known as blended or multi-modal when it combines different training methods, e. g. e-Learning, classroom training, audio, mobile, portals or games, in order to improve the effectiveness of a training programme. One example of blended by Cegos is the packaged “Global learning” offer Cegos off-the-shelf training activities Elearning module catalog Each module with a pre and post assessment “Focus” modules Videocasts Our objective: give you the means to Deploy the GLC programs with your clients Create your own online learning programs by using the existing activities and adding your own ones

High quality contents Cegos received the GOLD Global Learning Impact Award delivered by the High quality contents Cegos received the GOLD Global Learning Impact Award delivered by the IMS Global Learning Consortium, in Barcelona, on the 11 th May 2009. What made the difference : the pedagogic approach of our off-the-shelves e-learning solution, the added value of the technology used, and the focus on localization The Learning Impact Awards recognize the use of technology to improve learning across all education segments and in all regions of the world. The finalists were evaluated by an expert panel of judges and the attendees at the IMS annual Learning Impact conference and Summit on Global Learning Challenges (please visit the website http: //www. imsglobal. org/ for details) 5 e-learning modules from the Project Management are referenced by the PMI and have a value of 1 PDU per module for PMP certified participants (PMP® or Pg. MP®). Besides, Cegos train more than 200 persons to the PMI certification, since 2005. Cegos Group is registered as Education Provider since 7 years. The e-learning modules have been designed by authors who conduct open-courses in universities, business schools, and in-company training in more than 30 countries around the world. They have also published many books in their field of expertise. The authors are accredited : “Ken Blanchard - Situational Leadership”, “Stephen Covey Seven Habits”, “Process Communication”, “Human element”, MBTI ® , FIRO® (Will Schutz method), PMP, … They come from international Universities and Business schools (Cranfield School of Management UK, EAP France, Reading University UK, Paris IX Dauphine, …). 7

The e-learning catalogue Inside the portal, the e-learning catalogue will be organized into 10 The e-learning catalogue Inside the portal, the e-learning catalogue will be organized into 10 libraries. Each library is built upon collections of e-learning modules: 8

Focus on the e-learning module : 6 key relevant features 9 Highly operational and Focus on the e-learning module : 6 key relevant features 9 Highly operational and updated content : Cegos academics and authors have based the design of the e-learning modules on universal theories from our partners and on their in-company training experience. Modules are yearly reviewed and updated by the authors at the creation anniversary date. Learner-centric pedagogy : Up to 25 different types of activities to have the learner constantly proactive and maintain his/her motivation and interest Friendly user interface : Interface easy to understand : no waste of time to understand how to navigate (very intuitive, next/previous button) Screen fully dedicated to the content, the menu does not interfere with the learning space A learning environment with tools and tips : Summary synthesis, quick cards, notebook, … A multicultural and multilingual approach : The modules have been localized by our local consultants/partners and adapted to local cultures so that people can easily apply the skills and know-how according to their daily job and practices. The e-learning modules are available in several languages : French, English, German, Portuguese, Italian, Spanish, Russian, Hungarian, Chinese, Korean. The learner changes the language inside the module. Each e-learning module has a pre and post assessment : Having these 2 assessments enable the participants to measure their progress before and after following the module.

An intuitive and user-friendly interface 10 Banner displaying the title enables learners to situate An intuitive and user-friendly interface 10 Banner displaying the title enables learners to situate themselves within the module Tutor presenting and concluding each module Clearning goals that should be validated at the end of each sequence Take notes, save them and print them. Navigation and function bar Get learning summaries Quick cards, additional information, downloadable templates Switch with subtitles if required Bookmark functionality enabling the user to restart the module on the last screen viewed

Examples 11 Examples 11

Focus modules 12 Duration: 10 to 20 minutes (average = 15 mn) Objectives: learn Focus modules 12 Duration: 10 to 20 minutes (average = 15 mn) Objectives: learn best practices by applying them in a real interactive study case Content is structured into two or three steps or key learning points The structure is clearly visible on the introduction screen allowing a free navigation Audio and visual material: Videos showing people in real situations Questions asked to the learner to choose a strategy Combination of scenarios depending on the choice Final conclusion oriented to help the learner to put in practice the learning

Videocasts 13 Duration: 1 to 5 minutes (average = 3 mn) Objectives: illustrate a Videocasts 13 Duration: 1 to 5 minutes (average = 3 mn) Objectives: illustrate a learning content with some video of experts Content is structured into three or four sections or key learning points The structure is clearly visible on the screen in the form of a visual sequence (transition titling) Audio and visual material: The tone of voice is operational and concrete The content uses a lots of examples And illustrates what is said: • Display key words or phrases on the screen • Use diagrams and flash animations

What would you choose Cegos for your project ? For… 14 The pedagogy expertise What would you choose Cegos for your project ? For… 14 The pedagogy expertise : Highly operational content : Our consultants and e-learning authors are daily confronted to companies realities. Highly structured modules with objectives and sub-objectives Learner centric approach to ensure pro-activity and reflection from the participant The multilingual e-learning modules as a standard (no added costs): All modules are at least localized (ie adapted to local culture) in English and French. 80% of the catalogue is localized in 6 European languages. Half of the catalogue in 10 languages. The Project Management and International Support, as a standard : Flexibility and rapidity to implement projects thanks to a skilled dedicated international project team Technical and pedagogic support The new solutions and best practices Experience of more than 80 years in Training industry Expertise of 10 years in customized e-learning Off-the shelf modules : interactive, international design, cross-cultural, up to date, user friendly, easy to understand, … The Highly competitive pricing Our business model will offer you a quick and high return on investment Flexible business models fitting your needs