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Коммуникации в современной организации( communication in the modern organizations) У Тунфэй М 508
• Communication is a purposeful activity of exchanging information and meaning across space and time using various technical or natural means, whichever is available or preferred. • Communication requires a sender, a message, a medium and a recipient, although the receiver does not have to be present or aware of the sender's intent to communicate at the time of communication; thus communication can occur across vast distances in time and space.
Types of organizational communications Downward Upward • belongs to hierarchical relationships, developing at the level of top management, towards the levels of performance. • is the conveyance of messages by subordinates to direct bosses and, successively to higher levels of management. Horizontal • is established between individuals or departments located at the same hierarchical level. Diagonal • is practiced in situations where the organization's members cannot communicate through other channels.
Сommunication process model
Effective Communication – a tool for Organizational Success.
How E-Mail has Altered Communication • Now preferred medium for coordinating work • Tends to increase communication volume • Significantly alters communication flow • Reduces some selective attention biases Problems with E-Mail • Communicates emotions poorly • Reduces politeness and respect • Inefficient for ambiguous, complex, novel situations • Increases information overload