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IT at the University of Oxford http: //Welcometo. IT. ox. ac. uk IT Services IT at the University of Oxford http: //Welcometo. IT. ox. ac. uk IT Services 13 Banbury Road Reception (2)73200 Help Desk: (6)12345 help@it. ox. ac. uk

Agenda University card IT Services: what facilities and who can use them Your Oxford Agenda University card IT Services: what facilities and who can use them Your Oxford account & your Email Network connection, use, and remote access What can go wrong? Personal web space; Ox. File IT Learning Centre Web. Learn; Backup Other resources; Useful web links 18 March 2018 IT at the University of Oxford Slide 2

University Card Oxford University identity card Sign the back NOW Carry it with you University Card Oxford University identity card Sign the back NOW Carry it with you at all times Used to access Ø Ø IT Services facilities libraries departments College facilities If lost report immediately to: College Office/Porters/College IT Dept/Library Lost cards incur a £ 10 replacement fee 18 March 2018 IT at the University of Oxford Slide 3

IT Services provide Backbone network, mail, web, UNIX servers Your department or College’s network IT Services provide Backbone network, mail, web, UNIX servers Your department or College’s network is run by your local staff and we at IT Services cannot set up a connection to it for you Remote access services (VPN & Eduroam) File backup and archive (not available to undergraduates) Personal web space, exchange of large files IT teaching, Web. Learn, Service Desk Hardware breakdown service Online shop: software, licences & services Enterprise Administration Systems (Finance, HR, DARS, Student Systems, Research Mgmt, BI) 18 March 2018 IT at the University of Oxford Slide 4

Who can use IT Services? Undergraduates Postgraduates University and college staff Academic visitors Most Who can use IT Services? Undergraduates Postgraduates University and college staff Academic visitors Most of IT Services’ facilities are free to members of Oxford University 18 March 2018 IT at the University of Oxford Slide 5

Activating your Oxford account When your University Card was issued … IT Services created Activating your Oxford account When your University Card was issued … IT Services created your Oxford account. . . and sent you an email containing your ACTIVATION CODE Just follow the instructions and your account should be working within minutes … https: //webauth. ox. ac. uk Your Oxford account gives you access to email and many other services including the self-service Oxford Student System 18 March 2018 IT at the University of Oxford Slide 6

https: //webauth. ox. ac. uk 18 March 2018 IT at the University of Oxford https: //webauth. ox. ac. uk 18 March 2018 IT at the University of Oxford Slide 7

Email at Oxford Use your University account for ALL University correspondence Email addresses can Email at Oxford Use your University account for ALL University correspondence Email addresses can be looked up via the web: http: //www. ox. ac. uk/contact or use the Global Address List within Exchange Obey the University’s rules for computer use DO NOT disclose your password to anyone Basic SPAM filtering available through the IT Services registration pages – please use it! This is set to medium by default, so watch your Junk folder You get a 2 Gb email quota on Nexus 18 March 2018 IT at the University of Oxford Slide 8

Email Addresses University email addresses first. last@coll-or-dept. ox. ac. uk All new students and Email Addresses University email addresses first. last@coll-or-dept. ox. ac. uk All new students and staff have an e-mail address and account created when their University Card is issued Graduates generally have addresses for both department and college Normally both go to the same Oxford account but … a few departments still run their own email servers 18 March 2018 IT at the University of Oxford Slide 9

Reading Email Main University mail service is called Nexus OWA (Outlook Web App) is Reading Email Main University mail service is called Nexus OWA (Outlook Web App) is the web face of Nexus https: //nexus. ox. ac. uk Can read e-mail using an e-mail client Outlook, Thunderbird and others need the client installed & configured on your computer Configuration instructions for numerous clients at http: //help. it. ox. ac. uk/nexus/email/clients Many colleges insist on undergraduates reading email daily during full term If you don’t read your Nexus e-mail regularly please forward it to an account that you do read regularly 18 March 2018 IT at the University of Oxford Slide 10

https: //nexus. ox. ac. uk Use your University (Single Sign-On) login to access OWA https: //nexus. ox. ac. uk Use your University (Single Sign-On) login to access OWA (Outlook Web App) NB 18 March 2018 IT at the University of Oxford Slide 11

Webauth/SSO login The webauth or SSO (Single Sign-On) login screen is used for most Webauth/SSO login The webauth or SSO (Single Sign-On) login screen is used for most services other than Nexus 18 March 2018 IT at the University of Oxford Slide 12

Manage your IT Services Accounts Manage accounts Login via www. it. ox. ac. uk Manage your IT Services Accounts Manage accounts Login via www. it. ox. ac. uk Set, update or view Nexus mailbox settings SPAM filter settings Email forwarding Email usage and quota 18 March 2018 IT at the University of Oxford Slide 13

Connecting to the network College or department specifics Local connections, run by college or Connecting to the network College or department specifics Local connections, run by college or department IT services cannot set up a connection to a College or Department network for you as we do not run the network inside the college or department You must: have anti-virus software installed and kept up to date (Sophos is free to all members of the University) keep your OS updated (e. g. Windows Update) Wireless network connections OWL (Oxford Wireless LAN); Eduroam 18 March 2018 IT at the University of Oxford Slide 14

Network usage Peer-to-peer file sharing (e. g. Bit. Torrent, Lime. Wire) is frowned upon Network usage Peer-to-peer file sharing (e. g. Bit. Torrent, Lime. Wire) is frowned upon and may be forbidden by your college or department. Non-permitted P 2 P activity may result in disconnection or a fine or even a visit to the Proctors NB Skype is permitted. Oxford backbone and JANET AUP Email software 18 March 2018 IT at the University of Oxford Slide 15

Remote Access uses a separate password, NOT your SSO password http: //help. it. ox. Remote Access uses a separate password, NOT your SSO password http: //help. it. ox. ac. uk/network/wireless/ Eduroam service – An international federation of academic institutions which allows its users to visit other organizations and obtain Wi. Fi access using the same username and password as they would use at their home institution. – Quick set-up: https: //cat. eduroam. org – You may need to use VPN over Eduroam to access some services – Do login as abcd 1234@ox. ac. uk – the @ox. ac. uk allows you to connect at other Universities VPN service – Needed for use of OWL, the Oxford Wireless LAN – Used for access to some resources that are restricted to the University network when your computer is not directly connected to the OU network. e. g. on a commercial broadband service or via Eduroam (below). 18 March 2018 IT at the University of Oxford Slide 16

Personal Web Space Each user is allowed 100 MB of web space Activate it Personal Web Space Each user is allowed 100 MB of web space Activate it on https: //register. it. ox. ac. uk/accman/web (‘Manage web space’ in IT Services Registration login) Access using Oxford username and password Use SCP, SFTP (unsecured FTP is not permitted) to place files on web space Need to use “makeweblinks” command on linux server for SCP connection Details on IT Services web site http: //help. it. ox. ac. uk/web/personalwebpages/personalguide May not be used for commercial purposes or to bring the University into disrepute 18 March 2018 IT at the University of Oxford Slide 17

Ox. File: Large File Exchange Service Sometimes you want to transfer a file to Ox. File: Large File Exchange Service Sometimes you want to transfer a file to someone but it is too large to attach to an email or to put into your personal web space. Ox. File is the University’s “Drop. Box” service Visit it on https: //oxfile. ox. ac. uk/ Limits: 25 gigabytes per file, 40 gigabytes per folder Access using Oxford username and password Can be used for receiving files as well as for passing them to others Data can be received from/passed to people outside the University 18 March 2018 IT at the University of Oxford Slide 18

What can go wrong? General advice on Information security: See the Info. Sec web What can go wrong? General advice on Information security: See the Info. Sec web site https: //www. infosec. ox. ac. uk - Passwords - Scams - Phishing - Passwords - Think before you click! Computer virus? protect your computer software & regular updates available from IT Services http: //help. it. ox. ac. uk/viruses/ 18 March 2018 IT at the University of Oxford Slide 19

What (else) can go wrong? Keep your software up to date! Windows updates, Office What (else) can go wrong? Keep your software up to date! Windows updates, Office updates Malware updates In fact keep everything up-to-date! Corrupt/lost files? – Take regular backups No space for new email? delete unwanted messages – watch for big attachments Forgotten password for: Nexus/SSO? – reset it using your security question College/dept network? – see College/dept IT Staff 18 March 2018 IT at the University of Oxford Slide 20

Dealing with Problems Look on college/dept or IT Services web pages http: //help. it. Dealing with Problems Look on college/dept or IT Services web pages http: //help. it. ox. ac. uk Then ask college or department IT staff If all else fails then contact the Central Service Desk which is available 24 x 7 E-mail help@it. ox. ac. uk Or call (6)12345 (calls will be handled by the Nor. MAN service outside IT Services hours) Forgotten college or department network password? IT Services don’t control those so can’t help – see college or department IT Staff 18 March 2018 IT at the University of Oxford Slide 21

Hardware Breakdown Service Useful and cheap breakdown cover for your desktop, laptop, printer, or Hardware Breakdown Service Useful and cheap breakdown cover for your desktop, laptop, printer, or i. Pod http: //help. it. ox. ac. uk/breakdown/ 18 March 2018 IT at the University of Oxford Slide 22

IT Learning Centre http: //courses. it. ox. ac. uk The IT Learning Centre delivers IT Learning Centre http: //courses. it. ox. ac. uk The IT Learning Centre delivers over 200 classroom based IT courses. We also offer online video courses via lynda. com Visit - http: //courses. it. ox. ac. uk/lynda From fundamental courses in the use of standard office packages through to programming, database design, academic use of office software, on-line presence, and digital media skills. We engage industry-leading practitioners to teach a wide range of digital media skills including creating digital videos and podcasts, and how to look good in front of a camera. 18 March 2018 IT at the University of Oxford Slide 23

IT Learning Centre http: //courses. it. ox. ac. uk Attend hands-on, classroom-based course led IT Learning Centre http: //courses. it. ox. ac. uk Attend hands-on, classroom-based course led by expert teachers or learn 24/7 from an online library of videos. Classroom-based courses are low cost, access to lynda. com is free Also drop-in sessions, lunch-time ‘byte-size’ sessions, closed courses, tailored courses and more Windows, Linux and Mac Fully equipped teaching rooms available for hire Book online at - http: //courses. it. ox. ac. uk 18 March 2018 IT at the University of Oxford Slide 24

IT learning resources online • Many resources are available through the ITLC Portfolio for IT learning resources online • Many resources are available through the ITLC Portfolio for you to use in your own time http: //portfolio. it. ox. ac. uk • Online video courses via lynda. com http: //courses. it. ox. ac. uk/lynda • lynda. com is free for Oxford University members 18 March 2018 IT at the University of Oxford Slide 25

Web. Learn Oxford’s Virtual Learning Environment (VLE) Supporting learning and teaching Login at https: Web. Learn Oxford’s Virtual Learning Environment (VLE) Supporting learning and teaching Login at https: //weblearn. ox. ac. uk (Oxford username and password) Use ‘Help for Students’ on the front page Use tools such as Replay (lecture capture), OXAM, Researcher training Accessible on mobile phones and tablets Contact your tutor, lecturer, or departmental administrator 18 March 2018 IT at the University of Oxford Slide 26

The HFS (Hierarchical File Server) Backup and long-term archive services Automated (robot) tape library The HFS (Hierarchical File Server) Backup and long-term archive services Automated (robot) tape library Available to staff and postgrads only Scheduled and on-demand (24 x 7) backup Three copies of your data are made One copy stored outside Oxford Protect your data 18 March 2018 IT at the University of Oxford Slide 27

Other Resources IT Services Shop: Online service ONLY For software, licences and services http: Other Resources IT Services Shop: Online service ONLY For software, licences and services http: //www. it. ox. ac. uk/shop/ Libraries: SOLO (Not provided by IT Services) http: //solo. bodleian. ox. ac. uk Subject-specific … 18 March 2018 IT at the University of Oxford Slide 28

Useful Web Addresses http: //www. it. ox. ac. uk http: //welcometoit. ox. ac. uk Useful Web Addresses http: //www. it. ox. ac. uk http: //welcometoit. ox. ac. uk http: //www. it. ox. ac. uk https: //nexus. ox. ac. uk https: //webauth. ox. ac. uk https: //register. it. ox. ac. uk https: //oxfile. ox. ac. uk http: //help. it. ox. ac. uk/breakdown/ http: //courses. it. ox. ac. uk https: //weblearn. ox. ac. uk http: //www. it. ox. ac. uk/shop/ http: //www. ox. ac. uk/it/rules/ http: //www. it. ox. ac. uk/email/config/ http: //www. it. ox. ac. uk/hfs/ /more … 18 March 2018 IT at the University of Oxford Page 29

More Useful Web Addresses http: //www. it. ox. ac. uk Student Self-Service - http: More Useful Web Addresses http: //www. it. ox. ac. uk Student Self-Service - http: //evision. ox. ac. uk GSS - http: //www. admin. ox. ac. uk/gss/ Ox. CORT - http: //www. oxcort. ox. ac. uk/ More information regarding Student Self Service/e. Vision can also be found at - https: //www. ox. ac. uk/students/selfservice 18 March 2018 IT at the University of Oxford Page 30