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IBM System i™ STG VIP for System i Marketing Deliverables v Sales Capsules v IBM System i™ STG VIP for System i Marketing Deliverables v Sales Capsules v VIP Target Micro-Industry: Australia & New Zealand Aged Care i want to lead in select markets. i want control. i want an i. © 2007 IBM Corporation

STG VIP – Table of content, There are three sections VIP Top Sheet Influencer’s STG VIP – Table of content, There are three sections VIP Top Sheet Influencer’s VIP Top Sheet Influencer Company Snapshot i want an i. © 2007 IBM Corporation

Australia & New Zealand Aged Care i want an i. © 2007 IBM Corporation Australia & New Zealand Aged Care i want an i. © 2007 IBM Corporation

STG Vertical Industry Program (VIP) Expanding through – Australia & New Zealand Aged Care STG Vertical Industry Program (VIP) Expanding through – Australia & New Zealand Aged Care Industry I. Opportunity II. Value Prop IBM and are teaming to: III. Supporting Market Intelligence No. Institution No. of Beds 1. TLC Aged Care Support Centre 650 Masonic Homes Inc. 400 4. IBM inserts 1 Sentence Tag Line 2. 3. §IBM to insert IBM and ISV value proposition Anglicare Australia 3, 823 Prescare 400 5. Sundale Garden Village 301 V. Global Deployment • Currently less than 5% of New Zealanders over 65 years of age live in retirement homes and Aged Care facilities, and this is expected to increase significantly over the future IV. Creating the VIP Consortium AIM Software Aged Care Management Services • Clinical Care • Payroll and Rosters • Accounts Receivable • Course Management Citrix Meta. Frame Secure Access Manager • Remote Connectivity • Centralised Networking CMO Global Services Mobile Aged Carer • Standardised reporting mechanism • Remove duplication EPICOR The Epicor Senior Living Solution (SLS) • Integration of financial management, resident and client management • System i • Partitioning • I 5/OS • Virtualization • Integration Australia Platform New Zealand Targeted Aged Care Market i want an i. © 2007 IBM Corporation

Expanding through – Australia & New Zealand Aged Care Industry Ctd. IV. Creating the Expanding through – Australia & New Zealand Aged Care Industry Ctd. IV. Creating the VIP Consortium Ctd. Logo N/A i. Care ICare Clinical and Care Management Solution Versatile Solutions • Age. Care • Navidata • Keyes. Fax • Keyes. Mail Method. Ware Enterprise Risk Assessor • Manages and tracks in terms of the amount of information generated Health. Phone Concordia • Fullyintegrated electronic health record, patient, workforce and business management solution i want an i. • System i • Partitioning • I 5/OS • Virtualization • Integration Platform © 2007 IBM Corporation

STG Vertical Industry Program (VIP) Growing Aim Software, Citrix, CMO Global, Epicor, i. Care, STG Vertical Industry Program (VIP) Growing Aim Software, Citrix, CMO Global, Epicor, i. Care, Methodware, Health. Phone and Versatile Solutions Business with VIP in Australia and New Zealand Focus Industries STG VIPs Deployment Opportunity Australia & New Zealand Aged Care Industry • “…New Zealand has a growing aging population AIM Software To be recognized as the leading provider of financial managemen t software solutions Citrix Today Citrix is the global leader and most trusted name in ondemand access CMO Global Services CMO Global provideweb, wireless and mobile products and solutions EPICOR Epicor solutions provide the scalability andflexibility to meet today's business challenges • System i • Partitionin g • I 5/OS • Virtualizati on • Integratio n Platform with an increase of 100, 000 New Zealanders over 65 expected in the next 10 years, reaching 566, 000 and rising to 781, 000 by 2021…” • “…Currently less than 5% of New Zealanders over 65 years of age live in retirement homes and Aged Care facilities, and this is expected to increase Icare Experienced, professional, technologically innovative and with a focus on customer service, i. Care now enjoys a reputation second to none i want an i. Method. Ware Developing and supplying internal audit and risk management software solutions to organisations worldwide Health. Phone Healthphone is a keen participant in an acknowledged paradigm shift occurring in health today – patient ownership of health records to facilitate better care • System i • Partitioning • I 5/OS • Virtualization • Integration Brisbane New South Wales Kaitaia South Australia Sydney Melbourne Victoria Nelson Hobart Platform © 2007 IBM Corporation

Aim Software Pty Ltd ( http: //www. aimsoftware. com. au/ ) Australia & New Aim Software Pty Ltd ( http: //www. aimsoftware. com. au/ ) Australia & New Zealand Aged Care Industry Provides reliable, accurate easy to use financial management and reporting solutions to meet the needs of Aged Care Service Providers Australia wide today and into the future backed up with customer service excellence GLOBAL SCALE § Location: Victoria, Australia § Employees: N/A § Countries: Australia § Key Industries: Aged Care Industry SNAPSHOT § Key Partners: Computer Intelligence Group, Reuters Data. Scope, COMIT § Customers: Southern Cross Care § Target Power. Net Industry: Aged Care Industry ISV Solution or BP Name Aged Care Management Solutions (ACMS) • General Ledger: More than just an off-the-shelf standard accounting tool. • Asset Register: Comprehensive asset depreciation software module. • Accounts Payable: Time saving module can allocate expenses over multiple locations and cost centers. • Course Management: Course Management module for Aged Care organizations conducting training courses i want an i. KEY CUSTOMER BENEFITS: • Simplifies administrative and financial processes to save time and money. • Fully integrated solutions or stand alone modules designed to meet your specific needs. • Enter data once to record and update throughout the system. • No archiving required. Historical data can be instantly accessed and printed at any time. • Real-time reporting, for current, accurate snapshots of all aspects of your business. © 2007 IBM Corporation

Citrix Systems Asia Pacific ( http: //www. citrix. com. au/ ) Australia & New Citrix Systems Asia Pacific ( http: //www. citrix. com. au/ ) Australia & New Zealand Aged Care Industry Citrix’s passion is to simplify information access for everyone. As the only enterprise software company 100% focused on access, this is also our unique passion GLOBAL SCALE § Location: New South Wales, Australia § Employees: 3, 000 § Countries: Argentina, Australia, Brazil, Canada, China, Denmark, Finland, France, Germany, India, Ireland, Italy, Japan, Korea, Malaysia, Mexico, Netherlands, Norway, Poland, Russia, Singapore, South Africa, Spain, Sweden, UAE, UK, USA (HQ) § Key Industries: E-Commerce, Education, Financial Services, Government, Healthcare, Manufacturing, Media and Content, Retail, Telecommunications, Non-Profit SNAPSHOT § Key Partners: HP, IBM, Microsoft, Oracle, Orange, SAP, AMD, App. Sense, Bio. Password, Black. Board, Canon USA, Compuware, Courion, Ensure Technologies, Eneto Software § Customers: Mercy Health and Aged Care, Help the Aged § Target Power. Net Industry: Non-Profit ISV Solution or BP Name Meta. Frame Secure Access Manager allows the use of legacy PCs to access numerous resources, including patient medical records in the Patient Management System, the company’s Intranet, the Microsoft® Office suite, Access databases containing information for the Pain Management and Psychiatric departments, online telephone directories etc. With Meta. Frame Presentation Server and Meta. Frame Secure Access Manager IT staff can centrally manage the network, and employees can access applications and data ranging from patient records to financial spreadsheets, securely from anywhere i want an i. KEY CUSTOMER BENEFITS: • Secure, fast, single-point access over the Web to its applications and data • Enables remote users to receive improved, secure access to applications and information over the Web © 2007 IBM Corporation

CMO Global Services ( http: //www. cmoglobal. com/ ) Australia & New Zealand Aged CMO Global Services ( http: //www. cmoglobal. com/ ) Australia & New Zealand Aged Care Industry CMO Global provide web, wireless and mobile products and solutions to enable enterprises to dramatically increase business process efficiencies GLOBAL SCALE SNAPSHOT § Location: Melbourne, Victoria, § Key Partners: HP, Microsoft, Australia Webcentral, Netbenefit, Csoft, § Employees: N/A Datacash, Card Access § Countries: Australia § Key Industries: Web, Mobile and § Customers: N/A Wireless Solutions, Electronic § Target Power. Net Industry: Mobile and Wireless Solutions Management Systems ISV Solution or BP Name Mobile Aged Carer provides either a client hosted or. asp solution. An Easy to use interface on a Mobile device which means you can collect data from anywhere necessary. Core modules include: • Management Reporting Tools • Progress Notes, • Assessments & Forms, • Charting, • Accident & Incident Reporting, • Care Planning, • Scheduled Tasks & Activities i want an i. KEY CUSTOMER BENEFITS: • Mobile Aged Carer is designed to remove duplication or manual handling of clinical and care documentation • Facilitates the integration of this critical information into business process management © 2007 IBM Corporation

EPICOR Software ( http: //www. epicor. com/ ) Australia & New Zealand Aged Care EPICOR Software ( http: //www. epicor. com/ ) Australia & New Zealand Aged Care Industry Epicor is a global leader dedicated to providing integrated enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM) and professional service automation (PSA) software solutions to mid-market companies and divisions of the Global 1000 GLOBAL SCALE § Location: New South Wales, Australia § Employees: 2, 100 § Countries: United States (HQ), Europe, North & South America, Asia & Pacific, Middle East § Key Industries: Distribution, Financial Services, Hospitality and Entertainment, Industrial Machinery, Light Engineering, Manufacturing, Non-Profit, Pharmaceutical, Professional Services, Retail SNAPSHOT § Key Partners: N/A § Customers: Masonic Homes § Target Power. Net Industry: Non. Profit ISV Solution or BP Name Epicor Enterprise SLS supports residential administration, admissions, procurement, capital works and billing systems using the specialist Aged Care template developed by Professional Advantage. It will replace a combination of disparate automated and manual systems which have lacked integration and increasingly involved the duplication of data entry resulting in delays in reporting required by management to make valued business decisions i want an i. KEY CUSTOMER BENEFITS: • Provides capability required to more effectively run the business and minimize costs, without reducing services to residents and consumers • Customized to quickly integrate with the backbone of the systems' centralized management and administration strategy • Provides simultaneous control and management of its financial requirements as well as client billing, accommodation, lifestyle preference data and marketing function © 2007 IBM Corporation

i. Care Solutions Pty Ltd (http: //www. icare. com. au/ ) Australia & New i. Care Solutions Pty Ltd (http: //www. icare. com. au/ ) Australia & New Zealand Aged Care Industry As the leader in Clinical and Care Management solutions to the Australian residential aged care industry, i. Care maintains a long term commitment to meeting the ongoing business needs of aged care providers GLOBAL SCALE § Location: Melbourne, Australia § Employees: N/A § Countries: Australia § Key Industries: Aged Care SNAPSHOT § Key Partners: N/A § Customers: Prescare § Target Power. Net Industry: Aged Care ISV Solution or BP Name Creating efficiencies throughout your organisation is the foundation of the i. Care solution. i. Care operates across all of your core business processes with integration points to allied health providers such as GP's. KEY CUSTOMER BENEFITS: • Fully integrated and user-friendly solution that operates to all regulatory requirements Under i. Care, this will be created as your documentation and duplication tasks are reduced. In turn, you will be provided with the opportunity to increase time, cost and care efficiencies. Our system gives your care staff the means to facilitate better care management practices. • Effect of creating the administrative tools and efficiencies that all providers desire • Documentation and duplication tasks are reduced i want an i. © 2007 IBM Corporation

Versatile Solutions ( http: //www. versatile. com. au/ ) Australia & New Zealand Aged Versatile Solutions ( http: //www. versatile. com. au/ ) Australia & New Zealand Aged Care Industry N/A SNAPSHOT GLOBAL SCALE § Location: South Australia § Key Partners: N/A § Employees: N/A § Customers: ECH § Countries: Australia § Key Industries: Aged Care, Finance, § Target Power. Net Industry: Aged Care Information Technology and Communication ISV Solution or BP Name Aged Care Management AGECARE is designed to cater for the needs of Aged Care Organizations by providing the following functions: • Financial control, including Debtors, Creditors, General Ledger, Inventory and Asset Management. • Independent Living Unit management. • Care Site Management for Low Care, High Care and Respite. • Community Aged Care Package management. • Day Therapy Centre Client management. • Supportive Services for Clients. i want an i. KEY CUSTOMER BENEFITS: N/A © 2007 IBM Corporation

Method. Ware ( http: //www. methodware. com/ ) Australia & New Zealand Aged Care Method. Ware ( http: //www. methodware. com/ ) Australia & New Zealand Aged Care Industry For over a decade Method. Ware has been developing and supplying internal audit and risk management software solutions to organizations worldwide GLOBAL SCALE § § Location: Wellington, New Zealand Employees: N/A Countries: USA, Canada, UK, New Zealand Key Industries: Financial Services, Technology/Telecommunications, Transportation, Manufacturing/Distribution/Retail, Energy/Utilities Sport/Leisure, Health, Public Sector, Services SNAPSHOT § Key Partners: Risk. Point, Datasouth, Risk Management § Customers: Mercy Health and Aged Care, The Boots Company Plc, Gleneagles Hospital, Health Services Australia, Mid Central Health, NBL Cosmetics (1, 500 customers) § Target Power. Net Industry: Health ISV Solution or BP Name Enterprise Risk Assessor (ERA) is enterprise risk management software that provides a process for the identification and control of business risks, including facilitating the recording, assessment, treatment, monitoring and reporting of risks across an organisation. ERA combines the integrity of international Risk Management and Internal Audit Standards, Methodologies, Recommendations and Legislation with a world leading risk-based approach to internal audit. i want an i. KEY CUSTOMER BENEFITS: • The ability to automate all aspects of your risk approach to include Operational Risk Management, Project Risk Management etc within one dynamic tool • The ability to tailor the risk framework to your organization's unique needs • A shared central repository that can be accessed by Risk Managers, Business Managers, the Board, Internal Auditors, and all other stakeholders © 2007 IBM Corporation

Health. Phone ( http: //healthphonesolutions. com/ ) Australia & New Zealand Aged Care Industry Health. Phone ( http: //healthphonesolutions. com/ ) Australia & New Zealand Aged Care Industry Healthphone is a worldwide health software company with its head office in Auckland, New Zealand regional offices in Australia and Canada. The company is currently setting up in Singapore, the US, UK and Hong Kong SNAPSHOT GLOBAL SCALE § Location: Auckland, New Zealand § Key Partners: Vodafone, Microsoft, § Employees: 25 Health. MAP, TACTICS, Geneva Health § Countries: New Zealand, Australia, § Customers: N/A Canada § Key Industries: Aged Care, hospice, § Target Power. Net Industry: Aged Care Mental Health, Chronic Illness ISV Solution or BP Name Concordia is a fully integrated electronic health record, patient, workforce and business management solution that enables healthcare organizations to improve patient care while creating clinical and business efficiencies • Patient / client administration • Care delivery • Workforce management • Financial management and back office • Reporting i want an i. KEY CUSTOMER BENEFITS: • • It integrates inpatient, outpatient and community care delivery in a seamless easy to use solution It delivers real benefits both clinical and financial Concordia is simple and quick to implement Concordia is designed specifically for the community healthcare market Concordia’s development methodology allows for fast application improvements, no waiting years for the next release © 2007 IBM Corporation