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Harmonising the Accessibility Expertise in Europe Roberto Castaldo E&O Manager IWA/HWG Italy rcastaldo@webaccessibile. org Harmonising the Accessibility Expertise in Europe Roberto Castaldo E&O Manager IWA/HWG Italy [email protected] org First European e-Accessibility Forum Accessible on-line services, a benefit for all Paris, Jan 29 2007

Agenda • Today’s Web • Who’s a Web Professional? • IWA/HWG challange Harmonising the Agenda • Today’s Web • Who’s a Web Professional? • IWA/HWG challange Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 2

Today’s Web • Web quality – Web Standards – Accessibility – Usability • Many Today’s Web • Web quality – Web Standards – Accessibility – Usability • Many developers are not aware of them Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 3

Today’s Web How many “web professionals” use visual-only tools? Harmonising the Accessibility Expertise in Today’s Web How many “web professionals” use visual-only tools? Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 4

Today’s Web How many “web professionals” know what accessibility is? Harmonising the Accessibility Expertise Today’s Web How many “web professionals” know what accessibility is? Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 5

Gaps… • Web Developers – Deal with pages, db, code… • Web Managers – Gaps… • Web Developers – Deal with pages, db, code… • Web Managers – Decide what and how • Teachers – Transmit technical knowledge and ethical values Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 6

Developers’ gaps • Creating usable and accessible Web sites: – Requires “some” technical skills Developers’ gaps • Creating usable and accessible Web sites: – Requires “some” technical skills – Will never be automated – Is not so difficult • Bad habits are hard to defeat Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 7

Managers’ gaps • Managers ignore that: – Web is not TV – Accessibility is Managers’ gaps • Managers ignore that: – Web is not TV – Accessibility is NOT an optional – Accessible Web sites are not necessarily ugly Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 8

Teachers’ gaps • Teachers – Are developers themselves – Risk to transfer and pass Teachers’ gaps • Teachers – Are developers themselves – Risk to transfer and pass on their gaps and lacks Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 9

Education • Technical knowledge – Web standards, languages, best practices and tools • Ethical Education • Technical knowledge – Web standards, languages, best practices and tools • Ethical codes and moral values – Users needs, universal access, pwd rights Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 10

The Webmaster’s Fairytale Once upon a I can build any Web site I can The Webmaster’s Fairytale Once upon a I can build any Web site I can do all about the. Web time… there was a Webmaster The webmaster Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 11

The Webmaster’s Fairytale • Today – Technologies and tools have changed – Webmaster is The Webmaster’s Fairytale • Today – Technologies and tools have changed – Webmaster is an unspecific and out-of-date word – “I-can-do-all” easily means “I-can-do-nothing-well” Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 12 The webmaster

The Webmaster’s Fairytale • Today – A single Webmaster cannot develop by himself a The Webmaster’s Fairytale • Today – A single Webmaster cannot develop by himself a complex Web application – Working groups are better • Many professions (and professionals) working together Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 13 The webmaster

The Webmaster’s Fairytale • So, Web professionals should be able to: – Specialize in The Webmaster’s Fairytale • So, Web professionals should be able to: – Specialize in one specific area – Learn to work in team – Share their experiences and skills Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 14 The webmaster

The Webmaster’s Fairytale The Webmasters fairytale is over, and there’s no happy ending. The The Webmaster’s Fairytale The Webmasters fairytale is over, and there’s no happy ending. The webmaster Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 15

Web professions • The Web broke many old rules in all human activities New Web professions • The Web broke many old rules in all human activities New markets New professions • Old professions transformed Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 16

New Web professions • Which are the new Web professions? • Which are the New Web professions • Which are the new Web professions? • Which are the skills each of them requires? Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 17

Web professions’ pitfall • Face this new market off the cuff – Think up Web professions’ pitfall • Face this new market off the cuff – Think up professions in peculiar and odd ways • Reach completely uncertain and not comparable skills Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 18

Web professions’ challenge • Encourage a systematic approach • Guarantee the diffusion of a Web professions’ challenge • Encourage a systematic approach • Guarantee the diffusion of a basic, minimum, homogeneous and comparable set of skills Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 19

Web professions’ challenge • New rules and professions require new and common educational paths Web professions’ challenge • New rules and professions require new and common educational paths • So Web professionals will get that common knowledge that new Web professions require Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 20

IWA/HWG • Non-profit professional association – 106 countries – 130 local offices – >160. IWA/HWG • Non-profit professional association – 106 countries – 130 local offices – >160. 000 associated http: //www. iwa. eu Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 21

IWA/HWG mission • Provide and foster to its members: – Motivations to work correctly IWA/HWG mission • Provide and foster to its members: – Motivations to work correctly to enhance their effectiveness, image, and professionalism – Professional advancement opportunities Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 22

IWA/HWG Is involved with: • • W 3 C ISO EAC (Euro. Accessibility Consortium) IWA/HWG Is involved with: • • W 3 C ISO EAC (Euro. Accessibility Consortium) Italian Government – “Stanca Act”, the Italian law about Web accessibility Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 23

IWA/HWG Gabriele Bartolini - Evaluation & Repair Tools WG Marco Bertoni - WCAG WG IWA/HWG Gabriele Bartolini - Evaluation & Repair Tools WG Marco Bertoni - WCAG WG Alessio Cartocci- Multimedia Semantics Incubator WG Roberto Castaldo - E&O, WGAC WGs Roberto Is involved with: Ellero - Multimedia Semantics Incubator and WCAG WG Fabrizio Gramuglio - Multimodal Interaction, Voice Browser WG • W 3 C Gez Lemon – WCAG WG Ben Logan - Cascading Style Sheets (CSS) WG • ISO Luca Mascaro - Device Independence, HTML, Web APIs, Web Application Formats, WCAG WGs • EAC (Euro. Accessibility Consortium) Giorgio Natili - Mobile Web Best Practice, Mobile Web Initiative Test Suites WGs • Italian Government Sebastiano Nutarelli – WCAG WG – “Stanca Act”, the Italian law about Web Pasquale Popolizio – E&O, Internationalization Guidelines, accessibility Education & Outreach (GEO), Multimedia Semantics Incubator WGs, Semantic Web Education and Outreach (SWEO) Interest Group Roberto Scano - Advisory Committee, ATAG, Internationalization Guidelines, Education & Outreach (GEO), WCAG WGs Robert Sobkoviak - Cascading Style Sheets (CSS) WG Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 24

IWA/HWG actions • Education of professionals/teachers – Technical seminaries and structured courses • Education IWA/HWG actions • Education of professionals/teachers – Technical seminaries and structured courses • Education guidelines – CWP WAS (Certified Web Professional Web Accessibility Specialist) – IEAS (IWA European Accessibility Syllabus) Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 25

CWP WAS skill profiles • WAS Web Operator – Basic common skills • WAS CWP WAS skill profiles • WAS Web Operator – Basic common skills • WAS Web Designer • WAS Content Manager • WAS Application Developer • WAS Certified Trainer Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 26

IEAS IWA European Accessibility Syllabus 5 days, 5 modules 1. Users & Web, markup IEAS IWA European Accessibility Syllabus 5 days, 5 modules 1. Users & Web, markup languages, XHTML 2. CSS, Cascade Style Sheets 3. Accessibile Multimedia 4. Evaluation 5. Web accessibility laws Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 27

CEN and IWA/HWG • CEN European ICT Skills Meta-Framework ftp: //ftp. cenorm. be/PUBLIC/CWAs/e-Europe/ICT-Skill/CWA 15515 CEN and IWA/HWG • CEN European ICT Skills Meta-Framework ftp: //ftp. cenorm. be/PUBLIC/CWAs/e-Europe/ICT-Skill/CWA 15515 -00 -2006 -Feb. pdf – Includes IWA/HWG to provide educational certifications about Web professions Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 28

IWA Web Skills Working Group Dec 2006 – March 2007 • Mission: – Outline IWA Web Skills Working Group Dec 2006 – March 2007 • Mission: – Outline Web professions and relative skills • Professionals from: – Public and private companies – Italian government agancies Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 29

IWA Web Skills Working Group Skill profile 1 Skill profile 2 Skill profile 3 IWA Web Skills Working Group Skill profile 1 Skill profile 2 Skill profile 3 Web profession 2 Web profession Skills Experience Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 30

IWA Web Skills Working Group Our challenge • Face many different scenarios • Work IWA Web Skills Working Group Our challenge • Face many different scenarios • Work for the market • Not copy the market http: //www. skillprofiles. eu Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 31

Web professions outlook • Future Web will count on: – Global educational system – Web professions outlook • Future Web will count on: – Global educational system – Common technical knowledge – Shared moral codes Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 32

Web outlook • Future Web professional will have more technical and cultural weapons to Web outlook • Future Web professional will have more technical and cultural weapons to make a more accessible Web, a better Web. Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 33

Links and references • IWA http: //www. iwa. eu, http: //www. iwa-italy. org Present Links and references • IWA http: //www. iwa. eu, http: //www. iwa-italy. org Present • CWP WAS skill profiles http: //www. iwanet. org/argomento. asp? cat=38 • IEAS class http: //www. iwanet. org/argomento. asp? cat=53 • CEN European ICT Skills Meta-Framework ftp: //ftp. cenorm. be/PUBLIC/CWAs/e-Europe/ICT-Skill/CWA 15515 -00 -2006 Feb. pdf • IWA Skill Profiles Working Group Web site http: //www. skillprofiles. eu Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org Near future 34

Thanks Thank you for your attention Grazie Harmonising the Accessibility Expertise in Europe Roberto Thanks Thank you for your attention Grazie Harmonising the Accessibility Expertise in Europe Roberto Castaldo – [email protected] org 35