Essentials of Management Topic 1 Introduction to Management

Essentials of Management Topic 1: Introduction to Management V 1. 0 © NCC Education Limited

Introduction to Management Topic 1 – 1. 2 Scope and Coverage This topic will cover: • • V 1. 0 The role of managers in organisations The main functions of management The characteristics of an organisation The importance of management in today’s business environment © NCC Education Limited

Introduction to Management Topic 1 – 1. 3 Learning Outcomes By the end of this topic students will be able to: • Discuss and explain the basic functions of management within an organisation • Understand the key skills required by a successful manager • Explain the importance of effective management in today’s organisations V 1. 0 © NCC Education Limited

Introduction to Management Topic 1 – 1. 4 What is a Manager? • Works with and through other people • Coordinates their work activities • Ensures that organisational goals are accomplished V 1. 0 © NCC Education Limited

Introduction to Management Topic 1 – 1. 5 Managerial Levels Top Managers Middle Managers • Duplicate this First-Line slide to continue. Managers the presentation. Non-managerial Employees V 1. 0 © NCC Education Limited

Introduction to Management Topic 1 – 1. 6 Key Aspects of Management • Efficiency – coordinating work activities so that they are completed efficiently and effectively • Effectiveness – getting the most output from the least amount of inputs V 1. 0 © NCC Education Limited

Introduction to Management Topic 1 – 1. 7 Management Functions • • V 1. 0 Planning Organising Leading Controlling © NCC Education Limited

Introduction to Management Topic 1 – 1. 8 Planning • Defining goals • Establishing strategies for achieving these goals • Developing plans to integrate and coordinate activities V 1. 0 © NCC Education Limited

Introduction to Management Topic 1 – 1. 9 Organising • Determining tasks to be done • Identifying who is to do them • Establishing who reports to whom and where decisions are made V 1. 0 © NCC Education Limited

Introduction to Management Topic 1 – 1. 10 Leading • Motivating subordinates • Influencing individuals or teams • Selecting most effective communication • Dealing with employee behaviour issues V 1. 0 © NCC Education Limited

Introduction to Management Topic 1 – 1. 11 Controlling • Monitoring actual performance • Comparing actual to standard • Taking corrective action if necessary V 1. 0 © NCC Education Limited

Introduction to Management Topic 1 – 1. 12 Mintzberg’s Managerial Roles Interpersonal Informational Decisional Figurehead – symbolic head Monitor – obtains wide variety of information Entrepreneur – searches for opportunities Leader – motivates subordinates Disseminator – transmits information within organisation Disturbance handler – responsible for corrective action Liaison – maintains network of outside contacts Spokesperson – transmits information to outsiders Resource allocator – allocates resources of all kinds Negotiator – undertakes major negotiations V 1. 0 © NCC Education Limited

Introduction to Management Topic 1 – 1. 13 Essential Management Skills • Technical skills - knowledge and proficiency in a specialist field • Human skills – ability to work well with both individuals and groups • Conceptual skills – ability to think about and conceptualise complex situations V 1. 0 © NCC Education Limited

Introduction to Management Topic 1 – 1. 14 Characteristics of an Organisation V 1. 0 © NCC Education Limited

Introduction to Management Topic 1 – 1. 15 Changing Nature of Organisations Traditional Organisation New Organisation Stable Inflexible Flexible Job-focused Skills-focused Permanent jobs Temporary jobs Rule-oriented Customer-oriented Workday of 9 to 5 Workdays have no boundaries Hierarchical relationships Lateral/networked relationships Work in office during specific hours V 1. 0 Dynamic Work anywhere, anytime © NCC Education Limited

Introduction to Management Topic 1 – 1. 16 Changing Nature of Management • • V 1. 0 Changing technology Increased threats to security Increased emphasis on ethics Increased competitiveness © NCC Education Limited

Introduction to Management Topic 1 – 1. 17 The Need for Management All sizes of organisations small to large All organisational areas manufacturing, IT, human resources accounting etc. Management is needed… All types of organisations profit and not-for-profit All organisation levels from the bottom to the top V 1. 0 © NCC Education Limited

Introduction to Management Topic 1 – 1. 18 Summary • Efficiency and effectiveness are key aspects of successful management • The core management functions are planning, organising, leading and controlling • Management roles are grouped around interpersonal relationships, transfer of information and decision making • Management needs to change to keep pace with the changing business environment V 1. 0 © NCC Education Limited

Introduction to Management Topic 1 – 1. 19 References Slide 1. 14: Management eighth edition by Robbins, S. P. and Coulter, M. (Pearson/Prentice-Hall) ISBN: 978 -0131439948 pp 16 V 1. 0 © NCC Education Limited

Introduction to Management Topic 1 - 1. 20 Topic 1 – Introduction to Management Any Questions? V 1. 0 © NCC Education Limited