Скачать презентацию Continuing Education Provincial Survey Winter 2012 Connie Phelps Скачать презентацию Continuing Education Provincial Survey Winter 2012 Connie Phelps

2acbc5ffc23cb2b87fcfec500b2e13d4.ppt

  • Количество слайдов: 34

Continuing Education Provincial Survey Winter 2012 Connie Phelps Manager, Institutional Research & Planning Continuing Education Provincial Survey Winter 2012 Connie Phelps Manager, Institutional Research & Planning

Agenda • Survey background • Results - Conestoga CE students: – Who are they? Agenda • Survey background • Results - Conestoga CE students: – Who are they? – Why are they here? – What do they think of Conestoga’s courses?

Background • Provincial survey – done every 3 years since 2000 • Traditional courses Background • Provincial survey – done every 3 years since 2000 • Traditional courses – In-class paper and pencil survey • 3, 113 registrations with 2, 266 returned surveys (72%) – Confidence interval: +/-1. 1% • Provincial response rate of 64% • Distance courses (New) – Online survey • 782 invitations with 343 responses (44%) – Confidence interval: +/-4. 0% • Provincial response rate of 35%

Proportions of In-class and Online Surveys Proportions of In-class and Online Surveys

Conestoga CE Students…… Who are they? Conestoga CE Students…… Who are they?

Q 24 – My age is: In-Class • The age of in-class and online Q 24 – My age is: In-Class • The age of in-class and online students is very similar; although slightly more inclass students are aged 35 -44 and slightly more online students are aged 45 -54 • Since 2005, proportion of CE students aged 35 -44 years has declined, proportion of students aged 45 -54 trending higher

Q 25 – I am: • In-class CE students are more likely to be Q 25 – I am: • In-class CE students are more likely to be female – The gender ratio among in-class learners shows no significant changes since 2005 • Among online CE learners, an even higher proportion are female – May be due to response bias of online survey (females are always more likely to participate in online surveys)

Q 31 – What is the highest level of education you have completed? • Q 31 – What is the highest level of education you have completed? • • In-class CE students tend to have lower levels of education than do the online CE students The proportion of CE students with a university degree has risen since 2005

Q 33 – Are you a recent immigrant to Canada (within the last 10 Q 33 – Are you a recent immigrant to Canada (within the last 10 years)? Q 36 – What is your first language? • • Fewer recent immigrants sign up for our online courses Compared to provincial averages, Conestoga CE students are: – Less likely to be recent immigrants – More likely to be native English speakers

Q 35 – Is your previous post-secondary education or training in a field related Q 35 – Is your previous post-secondary education or training in a field related to your current course of study? • Recent immigrants are much more likely have a university degree • Recent immigrants are much more likely to take CE courses that are related to their previous post-secondary education

Summary - Who are they? • 33% are aged 25 -34 years; 45% are Summary - Who are they? • 33% are aged 25 -34 years; 45% are aged 35 -54 years – Proportion aged 45 -54 years is trending higher in recent years • Six in ten are female • In-class CE students tend to have lower levels of education than do online CE students – 35% of in-class compared to 19% of online have high school or less – The proportion of in-class CE students with a university degree has risen since 2005

Summary - Who are they? • About 12% of our in-class students and 7% Summary - Who are they? • About 12% of our in-class students and 7% of online students are recent immigrants – Half the provincial average • Recent immigrants are: – More likely to have a university degree (63% vs. 28%) – Much more likely to be taking CE courses related to the previous post-secondary education (43% vs. 14%)

Conestoga CE Students…… Why are they here? Conestoga CE Students…… Why are they here?

Q 2 - What was your most important reason for choosing to register at Q 2 - What was your most important reason for choosing to register at Conestoga? • • • In-class selection based mostly on location Online selection based mostly on previous positive experience No significant inclass changes since 2008 or 2005

Q 5 -What is the main reason you are taking this Continuing Education course? Q 5 -What is the main reason you are taking this Continuing Education course? 2012 33% Improving myself in my current career 51% • 17% 73% in-class and 83% online are using CE to support career development • 25% Preparing for a change of careers Results are similar to previous years 9% 8% Looking for a job (entry level) 6% 7% Seeking a credit towards a full-time program 16% 13% Personal development & fulfilment 7% Pursuing a hobby or interest 2% 0% In-Class 10% 20% Online 30% 40% 50% 60%

Q 6 - What are you working toward? 2012 7% 14% 4% 2% Graduate Q 6 - What are you working toward? 2012 7% 14% 4% 2% Graduate Certificate Since 2005: 12% 7% Professional designation 74% in-class and 75% online are using CE to achieve a long term certification goal • Diploma (20 or mor courses) – Trend towards more credentials and fewer single courses 2% 3% Degree Aprenticeship • 49% Certificate (less than 20 courses) 0% 0% • 15% 18% Completion of single course Other 5% 0% 10% In-Class 20% Online 30% 40% 50% 60% Compared to 2012 provincial results: – More Conestoga CE students are working towards a certificate and fewer towards a diploma

Q 29 – Prior to this course, how many CE (online) courses at Conestoga Q 29 – Prior to this course, how many CE (online) courses at Conestoga have you taken? Q 30 - How many CE (online) courses are you taking in this semester at Conestoga? • • 27% of in-class and 41% of online students are in their first CE course Most students are taking one course this semester

Q 8 – How did you register for your present course? 2012 72% Website Q 8 – How did you register for your present course? 2012 72% Website In-person Mail-in 9% 18% 3% 1% 5% 4% Faxed-in Telephone 84% 1% 2% 0% 20% 40% In-Class 60% 80% 100% Online • The website is the preferred method for CE registrations - students taking online courses are even more likely to register through the website • Use of website to register for CE courses continues to increase

Q 11 – How would you rate Conestoga’s CE website? 2012 100% • One-third Q 11 – How would you rate Conestoga’s CE website? 2012 100% • One-third of in-class students are very satisfied with quality of content, ease of use and usefulness of Conestoga’s CE website • Students in online courses are more likely to be very satisfied with the website 75% 62% 57% 59% 66% 50% 25% 33% Quality of content Ease of use 34% 27% 0% OL-Very Sat. OL-Sat. Attractiveness (colours, graphics, logo, etc. ) IC-Very Sat. IC-Sat. Usefulness

Q 20 – If you had to choose just one method, which method would Q 20 – If you had to choose just one method, which method would you choose to take a course of this type in the future? 100% 77% 80% 79% 2012 75% 7% 6% 9% 9% 10% 25% 11% 50% 0% Traditional classroom 2005 • • Online 2008 Mixed mode 2012 In-class students clearly prefer to take courses in the traditional classroom format Not even half of students currently taking an online course prefers this method of delivery

Summary - Why are they here? • Only about 4 in 10 students are Summary - Why are they here? • Only about 4 in 10 students are in their first CE course at Conestoga – Most students are taking one course per semester • CE is being used to support career development – 73% in-class and 83% online • Increasingly, CE is being used to support a long-term certification goal (certificate, diploma, professional designation, graduate certificate, or degree) – 74% in-class and 75% online

Conestoga CE Students…… What do they think of Conestoga’s courses? Conestoga CE Students…… What do they think of Conestoga’s courses?

Q 13 – How would you rate this course? 2012 In-Class Conestoga vs. Province Q 13 – How would you rate this course? 2012 In-Class Conestoga vs. Province • Highest satisfaction with: – Instructor subject knowledge – Helpfulness – Opportunity for participation • Conestoga is above provincial results for % very satisfied: – Instructor subject knowledge – Helpfulness of instructor – Opportunity for participation – Fairness of evaluation – Overall, the instructor

Q 13 – How would you rate this course? 2012 Conestoga In-class vs. Online Q 13 – How would you rate this course? 2012 Conestoga In-class vs. Online • • • Overall, ratings are very high Compared to students taking traditional class-based courses, the proportion of online students who are “very” satisfied is lower Most notable differences include: – Opportunity for participation (30%) – Helpfulness of instructor (24%) – Overall, the instructor (23%) – Instructor subject knowledge (21%) – Instructor’s presentation of materials (21%)

Q 14 – How useful were the following in learning the course materials? 2012 Q 14 – How useful were the following in learning the course materials? 2012 Conestoga vs. Province 2012 Conestoga In-Class vs. Province 75% 31% 64% 54% 60% 48% 0% C-Very useful Compared to provincial results, Conestoga CE students feel the textbooks and the webbased learning tools (if applicable) were slightly less useful 38% 50% Assignments and learning materials are seen to be more useful than text-books and web -based learning tools 34% 31% 25% • • 100% Textbooks C-Somewhat useful Learning material Web-based learning tools P-Very useful P-Somewhat useful

Q 14 – How useful were the following in learning the course materials? 2012 Q 14 – How useful were the following in learning the course materials? 2012 Conestoga vs. Province 2012 Conestoga In-classvs. Province 2012 Conestoga vs. Online 100% 75% 31% 34% 31% 38% 50% 64% 54% 25% 60% 48% 0% Assignments OL - Very useful Textbooks OL - Somewhat useful Learning material IC - Very useful Web-based learning tools IC - Somewhat useful • Textbooks play a much larger role in the learning of online students

Q 15 – How would you rate the following? 2012 Conestoga vs. Province • Q 15 – How would you rate the following? 2012 Conestoga vs. Province • Results are highest (& above provincial average) for: – Instructor shows courtesy and respect for all students – Instructor starts and finishes classes on time • Results are lower (but similar to provincial average) for: – Instructor uses a variety of teaching methods & materials

Q 15 – How would you rate the following? 100% 2012 Conestoga In-class vs. Q 15 – How would you rate the following? 100% 2012 Conestoga In-class vs. Online 2012 Conestoga vs. Province • 19% 2012 Conestoga vs. Province – Always (56%) – Most of the time (31%) 35% 75% • 55% 78% 50% 25% 0% Instr. Responds within 2 business days OL - Always Instr. Communicates clearly OL - Most of the time IC - Always Online students feel instructors respond within 2 business days: Intr. shows courtesy & respect for all students IC - Most of the time Results for clarity of communication and the display of courtesy and respect appear marginally lower among online students

Factors influencing Q 13 h: Overall quality of this course (In-class) • Regression analysis Factors influencing Q 13 h: Overall quality of this course (In-class) • Regression analysis • All teaching and learning items (Q 12, Q 14, & Q 15) – Most influential (in order): • • • Course content Instructor’s presentation of course material Helpfulness of instructor Instructor’s subject knowledge Usefulness of learning materials Instructor uses a variety of teaching methods & materials

Factors influencing Q 13 i: Overall the instructor (In-class) • Regression analysis • All Factors influencing Q 13 i: Overall the instructor (In-class) • Regression analysis • All teaching and learning items (Q 12, Q 14, & Q 15) – Most influential (in order): • • Helpfulness of instructor Instructor’s presentation of course material Instructor’s subject knowledge Fairness of evaluation Feedback from instructor about progress Instructor delivers material at a comfortable speed Opportunity for participation

Q 19 – Based on your experience in this course, would you recommend this Q 19 – Based on your experience in this course, would you recommend this course to a friend with the same interests? Why is it important for students to be “very” satisfied? • In-class students are more likely to recommend the course the others • Almost a 30 %-point difference in the likelihood to recommend the course if students are “satisfied” versus “very satisfied”

Summary – What do think of us? • Around 70% of students are “very” Summary – What do think of us? • Around 70% of students are “very” satisfied (figure approaches 95% when combine very satisfied and satisfied): – Instructor’s subject knowledge – Helpfulness of instructor – Opportunity for participation • Students taking online courses are less satisfied these than those taking traditional courses

Summary – What do think of us? • Assignments and learning materials are seen Summary – What do think of us? • Assignments and learning materials are seen to be more useful than text-books and web-based learning tools – However, textbooks play a much larger role in the learning of online students • Students are highly satisfied (and above the provincial average) with the courtesy and respect shown by Conestoga instructors (78% very satisfied) • Less satisfied with the variety of teaching methods & materials used by instructors (33% very satisfied)

Summary – Did you know…? • Most important drivers of student’s satisfaction with (inclass) Summary – Did you know…? • Most important drivers of student’s satisfaction with (inclass) instructors and courses: – – Helpfulness of instructor Instructor’s presentation of course material Instructor’s subject knowledge Opportunity for participation • Moving students from satisfied to “very” satisfied with regards to these items will improve the likelihood to recommend a particular course by 30 percentage-points