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Breakfast Talk Hosted by Miller Freeman Grand Hyatt Hotel, Singapore, 24 th May, 2000 Breakfast Talk Hosted by Miller Freeman Grand Hyatt Hotel, Singapore, 24 th May, 2000 THAILAND Information Technology Environment 2000 Thaweesak Koanantakool [email protected] or. th Director National Electronics and Computer Technology Center (NECTEC), Ministry of Science, Technology and Environment, Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 1

Agenda • • About Thailand Thai IT Market - Overview ICT and the New Agenda • • About Thailand Thai IT Market - Overview ICT and the New Economy Upcoming Government Initiatives/Projects • Thailand: the Business Opportunities • Conclusion Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 2

NECTEC • National Electronics and Computer Technology Center • National S&T Act of 1994 NECTEC • National Electronics and Computer Technology Center • National S&T Act of 1994 as enabler • Research Funding • In-house research labs • Service Agencies • IT Policy • National Pilot Projects Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 3

About Thailand Telecommunications Infrastructure of Thailand Population: 62 million Size of France FIXED LINES About Thailand Telecommunications Infrastructure of Thailand Population: 62 million Size of France FIXED LINES (Jan, 2000( • 7. 5 million telephone lines • 12. 1 per 100 population MOBILE PHONES • 2. 4 million lines • 3. 8 per 100 population INTERNET USERS (Feb, 2000( • 1. 0 milion users • 1. 6 per 100 population Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 4

www. nectec. or. th/internet/ About Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool www. nectec. or. th/internet/ About Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 5

Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 6 Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 6

Key Statistics of Thailand (As of May, 2000) 17 Commercial Internet Service Providers 450 Key Statistics of Thailand (As of May, 2000) 17 Commercial Internet Service Providers 450 Mbps total bandwidth at Public Internet Exchange 203 MHz total International Bandwidth 72, 000 hosts (11. 6 hosts per 10, 000 population) 4, 000 second-level domains under. TH 1, 500 Schools are online (50% of all secondary schools) 230 GBytes/day domestic data exchange volume HRef: www. nectec. or. th/internet/ Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 7

Domestic Data Transfer Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, Domestic Data Transfer Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) Nov-99 Sep-99 Jul-99 May-99 Mar-99 Jan-99 Nov-98 Sep-98 Jul-98 16 14 12 10 8 6 4 2 0 May-98 Mbps 8

International Bandwidth of Internet in Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool International Bandwidth of Internet in Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) Q 4'99 Q 2'99 Q 4'98 Q 2'98 160 140 120 100 80 60 40 20 0 Q 4'97 Mbp 200 s 180 9

Thai IT Market - Overview • USD 1, 672 million in 1997 • USD Thai IT Market - Overview • USD 1, 672 million in 1997 • USD 1, 050 million in 2000 Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 10

Thai IT Market - Overview • PC and NT servers predominant • Software business Thai IT Market - Overview • PC and NT servers predominant • Software business picking up Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 11

ICT and the New Economy • • End of Telecommunications Monopoly Increased Teledensity to ICT and the New Economy • • End of Telecommunications Monopoly Increased Teledensity to 18 phones/100 IT Laws Low-cost Internet access everywhere School. Net increases to 5, 000 schools Lower priced mobile phones PC Price drops Less election frauds Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 12

Government Projects • Government Information Network (GINet) • Software Park • School. Net • Government Projects • Government Information Network (GINet) • Software Park • School. Net • Electronic Commerce Initiatives • IT Projects of HRH Princess Sirindhorn • IT Laws • Internet Policy Development Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 13

Government Projects • Government CIO Program and IT Vision of CEOs • Telecommunications Research Government Projects • Government CIO Program and IT Vision of CEOs • Telecommunications Research • Low-cost PC • Microelectronics Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 14

Government Information Network Electronic Government as a model. GINet is a service of Government Government Information Network Electronic Government as a model. GINet is a service of Government IT Service Program (GITS) Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 15

GINet = Government Intranet Service Infrastructure PKI E-mail Department A E. Directory GINet Servers GINet = Government Intranet Service Infrastructure PKI E-mail Department A E. Directory GINet Servers Department B Department C Govt. Information Network )GINet( DNS Web Server School. Net Thai. Sarn IIRC • Human resources Domestic Internet Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 16

โครงการจดตงเขต อฟตแวร อตสาห กรรมซ http: // www. swpark. or. th Thailand Information Technology Environment โครงการจดตงเขต อฟตแวร อตสาห กรรมซ http: // www. swpark. or. th Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 17

Narrowing the Digital Divide School. Net Project is available free of charge to schools Narrowing the Digital Divide School. Net Project is available free of charge to schools nationwide. Phone call is USD 0. 10 per call everywhere 2 Mbps 5. 6 Mbps 5, 000 Schools online Thailand Information Technology Environment By the end Thaweesak Koanantakool (May 24, 2000) 2000 of 2000 ฉ 2000 CAT TOT 18

Contents are most important Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May Contents are most important Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 19

E-Commerce Issues Jurisdiction Policy Framework and Planning Building trust and confidence Knowledge-based economy censorship E-Commerce Issues Jurisdiction Policy Framework and Planning Building trust and confidence Knowledge-based economy censorship Computer crime computer misuse Consumer protection Security Privacy Cyber Laws Cross-border CA Currency conversion Affordable network Intellectual Property protection Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 20

E-Commerce Issues Feb 2000: Great DDo. S Attacks Policy Framework and Planning May 2000: E-Commerce Issues Feb 2000: Great DDo. S Attacks Policy Framework and Planning May 2000: ILOVEYOU Jurisdiction chaos? When is the next Building trust and countries Will developing confidence Trust and Confidence? Knowledge-based economy censorship be able to catch up with Computer crime the HRDLaws Cyber and computer misuse telecommunication Consumer protection infrastructure? Cross-border CA Why Internet access Security Currency conversion everywhere is more expensive Privacy Affordable network than USA? Intellectual Property protection. Digital Divide Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 21

Perceived Barriers of ECommerce Lack of Awareness Unsecured Product Ordering Process Unsecured Payment System Perceived Barriers of ECommerce Lack of Awareness Unsecured Product Ordering Process Unsecured Payment System Lack of Laws Poor Telecommunication Infrastructure No Certification Authority Internal Impromptu Language Problem Technology Obstacles High Cost 31. 87 24. 18 13. 43 49. 45 55. 09 50. 55 52. 31 50. 55 49. 54 68. 06 49. 07 35. 19 29. 67 26. 39 31. 87 23. 15 26. 37 21. 98 18. 06 18. 68 21. 30 13. 89 Lack of Awareness Product Delivery Problem Privacy of Data N/A High Risk N/A Security of Payment 13. 43 No Creative Idea N/A Legal Infrastructure No Bank Support N/A 8. 33 Thailand Information Technology Environment 2000 Poor Telecommunications ฉ 2000 Thaweesak Koanantakool (May 24, 2000) Business Partners Impromptu 79. 17 58. 24 22

Priority issues • • • Security Legal Physical infrastructure Financial Privacy Thailand Information Technology Priority issues • • • Security Legal Physical infrastructure Financial Privacy Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 23

Government Actions Cabinet Committee on International Economics Policy Electronic Commerce Policy Subcommittee Secretariat Department Government Actions Cabinet Committee on International Economics Policy Electronic Commerce Policy Subcommittee Secretariat Department of Business Economics Ministry of Commerce Electronic Commerce Resource Center NECTEC Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 24

Government Actions Cabinet Electronic Commerce Policy Subcommittee Commerce Department Policy of Business Economics Ministry Government Actions Cabinet Electronic Commerce Policy Subcommittee Commerce Department Policy of Business Economics Ministry of Commerce Secretariat Framework Electronic Commerce Resource Center Committee on International Economics Policy NECTEC Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 25

Action Area Infrastructures (1) • Telecommunications Monopoly Ended • National EDI Service Provider (Trade. Action Area Infrastructures (1) • Telecommunications Monopoly Ended • National EDI Service Provider (Trade. Siam, Customs Dept. ) • Government PKI (GITS, NECTEC) • Computer Security Emergency Response Team (NECTEC) • Electronic Commerce Resource Center (NECTEC) Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 26

Action Area Infrastructures (2) • Smart Card Standard and PKI Guidelines (NECTEC, 60 Companies, Action Area Infrastructures (2) • Smart Card Standard and PKI Guidelines (NECTEC, 60 Companies, TISI) • Government Information Technology Services (GITS/NECTEC) • Public Internet Exchange (NECTEC, ISP) • Software Industry Promotion (Software Park, NSTDA) • Free Internet to schools nationwide (School. Net/NECTEC) Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 27

Action Area Electronic Commerce Infrastructure Showcases • THAI. COM (Internet Thailand, NECTEC, Commercial Banks, Action Area Electronic Commerce Infrastructure Showcases • THAI. COM (Internet Thailand, NECTEC, Commercial Banks, Courier services, Insurance, Financing, ASPs, Web Portal Operators, Telecommunications providers, Mobile Phone Operators) • THAIECOMMERCE. NET (Ministry of Commerce, over 200 companies) Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 28

Action Area International Affairs • APEC E-Commerce Training Center (ECRC/NECTEC) • e-ASEAN (Ministry of Action Area International Affairs • APEC E-Commerce Training Center (ECRC/NECTEC) • e-ASEAN (Ministry of Commerce, ECRC) • E-Commerce Steering Group (co-chair by Dept. of Business Economics, Ministry of Commerce) Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 29

Action Area IT Laws • • Copyright Act, Consumer Protection Act Electronic Transactions Bill Action Area IT Laws • • Copyright Act, Consumer Protection Act Electronic Transactions Bill (NECTEC) Electronic Signature Bill (NECTEC) Private Data Protection Law (NECTEC) Computer Crime Law (NECTEC) Electronic Funds Transfer Law (NECTEC) Universal Access Law (NECTEC) Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 30

Internet Policy Development • Internet Policy Task Force of NITC • GAC representative of Internet Policy Development • Internet Policy Task Force of NITC • GAC representative of Thailand in ICANN • Internet Surveys • Computer Emergency Response Team • National Intranet Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 31

Government CIO/CEO Program • 220 GCIOs in Thailand • 30 hours training course for Government CIO/CEO Program • 220 GCIOs in Thailand • 30 hours training course for every CIO • Monthly CIO Forum for Technology Update • Data Consistency Plan • IT Model Office • Developing CEOs’ vision in IT Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 32

Telecommunications Research from WLL to WAP • Development of PCT handsets using PHS technology Telecommunications Research from WLL to WAP • Development of PCT handsets using PHS technology • Thai language Mobile Interface • WLL • IMT-2000, 3 G mobile technology • Mobile Internet using WAP Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 33

Low-cost PC • Nearly 40% of parts inside a PC use products made in Low-cost PC • Nearly 40% of parts inside a PC use products made in Thailand • Low-cost software, Open. Source software • Linux - the chioce of OS platform • Post. Gress - the choice of DBMS • GRASS - the choice of GIS software Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 34

Microelectronics • • • A naturally large market for IC chips Ideal base for Microelectronics • • • A naturally large market for IC chips Ideal base for Wafer Fabrication Microelectronics Design Competition IC Design Network Thailand Microelectronic Center (TMEC) 0. 5 um at 500 wafers per month Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 35

The Business Opportunities • Greatest flexibilities and freedom among all ASEAN countries • Non-restricted The Business Opportunities • Greatest flexibilities and freedom among all ASEAN countries • Non-restricted repatriation of funds (after tax settlement); • Phuket Cyber Port/International City Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 36

The Business Opportunities Special incentives for IT investment • Software companies can enjoy 8 The Business Opportunities Special incentives for IT investment • Software companies can enjoy 8 years tax holiday regardless of location • Exemption of import duty on machinery regardless of location • Majority or Total foreign ownership is allowed • Additional incentives in Software Parks Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 37

Conclusion • Thailand is adjusting itself for recovery • Inclinations toward the New Economy Conclusion • Thailand is adjusting itself for recovery • Inclinations toward the New Economy • New government spending on Science and Technology and R&D • SME operations are highly supported • Special incentives for IT investment • Phuket “Cyber Port” Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 38

Sawasdee Thank you for your attention. For more information: please visit www. nectec. or. Sawasdee Thank you for your attention. For more information: please visit www. nectec. or. th Thailand Information Technology Environment 2000 ฉ 2000 Thaweesak Koanantakool (May 24, 2000) 39