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2 Librarians, 5, 000 Students, 6 Counties A small library using technology to make 2 Librarians, 5, 000 Students, 6 Counties A small library using technology to make the impossible Eric A. Deatherage, Library Director Jennifer K. Johnson, Public Services Librarian Lee Library Crowder College MOBIUS 2013 Annual Conference

Eric A. Deatherage The Plan Eric A. Deatherage The Plan

The Plan Building on strong foundations Information literacy instruction a focus Supports the college The Plan Building on strong foundations Information literacy instruction a focus Supports the college mission to “Build a civil, serving literate, learning community of responsible citizens. ” A history of inter-departmental relationships Continuing a history of good work

The Plan Goals Progression Style Instructional Model Tech enhancement for numerical and geographic growth The Plan Goals Progression Style Instructional Model Tech enhancement for numerical and geographic growth Enhance fully online student experience

The Plan Goals Website enhancements Use Social Media Enhance on-the-ground distance student experience Maintain The Plan Goals Website enhancements Use Social Media Enhance on-the-ground distance student experience Maintain relationships with MOBIUS partners

Jennifer K. Johnson Face-to-Face Instruction Jennifer K. Johnson Face-to-Face Instruction

Face-to-Face Instruction History Started circa 2002 1 librarian Provided instruction to a few courses Face-to-Face Instruction History Started circa 2002 1 librarian Provided instruction to a few courses Added a second librarian in 2008 Continued to increase instruction (2011 -2012 = 127 classes, 1940 students) August 2012 -April 2013 163 traditional sessions taught to 2056 participants by 2 librarians 14% increase from 2011 -2012

Face-to-Face Instruction 2012 -2013 1/3 program divisions covered by instructional program Agriculture, Business, Communication, Face-to-Face Instruction 2012 -2013 1/3 program divisions covered by instructional program Agriculture, Business, Communication, Nursing, and Social Science and Teacher Education 17 subjects specific courses Children’s Literature, Veterinary Technology, Speech, College Orientation, College Success, Business Ethics, Business Communications, Payroll Accounting, Social Work, ELI, English 101, English 102, Nursing, Agriculture, History, Sociology, and Bridge Program

Face-to-Face Instruction Partnerships Networking Verbal communication channels Improved Interactions Recommendations By request Face-to-Face Instruction Partnerships Networking Verbal communication channels Improved Interactions Recommendations By request

Eric A. Deatherage Synchronous Instruction Eric A. Deatherage Synchronous Instruction

Synchronous Instruction Skype Successes Free Connection worked Problems Up front tech work (software and Synchronous Instruction Skype Successes Free Connection worked Problems Up front tech work (software and hardware) Problematic troubleshooting Lack of instructor buy in Administration bandwidth concerns

Synchronous Instruction Go. To. Meeting No up front tech work No administrative password lockout Synchronous Instruction Go. To. Meeting No up front tech work No administrative password lockout No need for a microphone Simplicity of use Lockout the teleconference feature Easier scheduling Multiple classrooms at the same time Up to 24 computers

Synchronous Instruction Go. To. Webinar Online Students Scheduled several webinars for a week Good Synchronous Instruction Go. To. Webinar Online Students Scheduled several webinars for a week Good feedback Some user errors/computer setup issues Student owned computers Mobile devices and phones access from public locations Up to 100 students per session

Jennifer K. Johnson Embedded Librarianship Jennifer K. Johnson Embedded Librarianship

Embedded Librarianship Spring 2012 Web-based accounting course Little interaction from faculty/students Embedded Librarianship Spring 2012 Web-based accounting course Little interaction from faculty/students

Embedded Librarianship Fall 2012 3 English Adjunct Faculty members Completely online courses 2 ENGL Embedded Librarianship Fall 2012 3 English Adjunct Faculty members Completely online courses 2 ENGL 101 with instructor L 3 ENGL 102, 2 with instructor B, 1 with instructor H 1 ENGL 109, 1 with instructor B Outcomes Library assignments and required chat worked well 126 students, with 58 posts in “ask-a-librarian”, 58 emails from students

Embedded Librarianship Spring 2013 3 English Adjunct Faculty members Completely online courses 4 ENGL Embedded Librarianship Spring 2013 3 English Adjunct Faculty members Completely online courses 4 ENGL 101 4 ENGL 102 Outcomes More involvement from the Embedded Librarian Library Assignments and require chat are crucial Use the Blackboard automated system Included Go. To. Webinar Instruction (complete success) 176 students, 51 posts in “ask-a-librarian”, 22 emails from Students

Embedded Librarianship Summer 2013 1 Adjunct Faculty member Completely online courses 1 ENGL 101 Embedded Librarianship Summer 2013 1 Adjunct Faculty member Completely online courses 1 ENGL 101 2 ENGL 102 61 students total Goals Improve embedment Improve correspondence with students Create new interactive methods Provide Go. To. Webinar Library Instruction Possibly at the beginning and end of the semester, if faculty member requests

Eric A. Deatherage Lib. Guides Organization Eric A. Deatherage Lib. Guides Organization

Lib. Guide Organization Lib. Guides Implemented in 2010 Structure Designed with minimal redundancy Subject Lib. Guide Organization Lib. Guides Implemented in 2010 Structure Designed with minimal redundancy Subject categories based on community needs Broad, yet targeted general subject (when no faculty guide requested) Targeted guides to faculty request

Lib. Guide Organization Lib. Guides Uses Supports the faculty Community Services Joplin Tornado Recovery Lib. Guide Organization Lib. Guides Uses Supports the faculty Community Services Joplin Tornado Recovery Holiday Fairs and Festivals Voting Information Marketing Direct links to research databases Community services guide effect

Lib. Guide Organization Use 2010 -2011, 8755 hits (25 hits from the Holiday Guide) Lib. Guide Organization Use 2010 -2011, 8755 hits (25 hits from the Holiday Guide) 8730 non-holiday guide hits 2011 -2012, 50744 (40974 hits from the Holiday Guide) 9770 non-holiday guide hits 2012 -2013, 33386 (9948 from the Holiday Guide) 23438 non-holiday guide hits

Jennifer K. Johnson Video Tutorials & Software Jennifer K. Johnson Video Tutorials & Software

Video Tutorials & Software Jing Fulfilled the need at the time Current Needs No Video Tutorials & Software Jing Fulfilled the need at the time Current Needs No advanced editing features that proprietary software provides Recordings are one-shots and virtually impossible to edit post-recording Limited in time length of videos recorded

Video Tutorials & Software Camtasia Pros Semi-advanced learning curve Fairly easy to learn for Video Tutorials & Software Camtasia Pros Semi-advanced learning curve Fairly easy to learn for tech savvy Any length video Can upload to Screencast. com or Youtube. com or save (MP 4) Advanced editing functions Edit video to the 1/10 th second Modify screen view Add animations and graphics Zoom in/out

Video Tutorials & Software Camtasia Cons The editing process can be lengthy At Crowder, Video Tutorials & Software Camtasia Cons The editing process can be lengthy At Crowder, to create, edit, and upload a 5 minute video takes 1 -1. 5 hours

Eric A. Deatherage Website Eric A. Deatherage Website

Website 2010 -2011 Modifying site layout and text Began updating information Interactive library map Website 2010 -2011 Modifying site layout and text Began updating information Interactive library map Catalog search form Began HTML cleanup process

Website 2011 -2012 Gained greater access for website updates Added Javascript pop-up boxes Added Website 2011 -2012 Gained greater access for website updates Added Javascript pop-up boxes Added New Books and New Audiovisual links Plans to update Crowder College overall page Library page

Website 2012 -2013 Prepared interactive map update Continued HTML/continued HTML clean up Crowder College Website 2012 -2013 Prepared interactive map update Continued HTML/continued HTML clean up Crowder College website switch occurred (March) Blog embed Continued plan for Library Website modification Updating page by page (in progress)

Jennifer K. Johnson Social Media Jennifer K. Johnson Social Media

Social Media Wordpress Created July 2012 Pages Public Pages Home, Overview, Mission Statement, More Social Media Wordpress Created July 2012 Pages Public Pages Home, Overview, Mission Statement, More Information, Events, and Meet the Staff Password Protected Pages (for staff use only) Staff, Student Worker, Technical Services, and Librarian Resources Still in beta testing

Social Media Facebook Created August 2012 2 Administrators Admin panel, editing functions, and insights Social Media Facebook Created August 2012 2 Administrators Admin panel, editing functions, and insights Twitter Created March 2013 Linked to Wordpress blog and tweets all blog posts

Social Media Pros Increases the Library’s digital footprint Easy to update Good feed back Social Media Pros Increases the Library’s digital footprint Easy to update Good feed back from followers Sends out periodical reminders about social media sites Cons Can’t link Facebook page to Twitter page as it links to staff member’s personal account, not Library page Can be difficult coming up with new posts Tried interactive posts with little response Difficulty marketing it to students

Eric A. Deatherage Equipment Purchases Eric A. Deatherage Equipment Purchases

Equipment Purchases 2010 -2011 Computers for instructional classroom Student desks for instructional classroom 2011 Equipment Purchases 2010 -2011 Computers for instructional classroom Student desks for instructional classroom 2011 -2012 Staff i. Pads Staff computers Laptop 2012 -2013 Go. To. Webinar/Go. To. Meeting AV system (TVs, FM audio transmitter/receivers, Computer/internet input, satellite) Modular furniture purchase Student tablets 2013 -2014 Ebooks

Equipment Purchases Funding Donor funding Existing budget re-organization Equipment Purchases Funding Donor funding Existing budget re-organization

Jennifer K. Johnson Reference Services Jennifer K. Johnson Reference Services

Reference Services Roving Reference Up to March 2013 Periodical roving No set schedule Little Reference Services Roving Reference Up to March 2013 Periodical roving No set schedule Little or no roving during high traffic times April 2013 present Set roving schedule in 30 minute blocks Improves reference services as staff is available outside of the Circulation Desk

Reference Services i. Pads Allows librarians to provide roving reference services Subject specialization and Reference Services i. Pads Allows librarians to provide roving reference services Subject specialization and Library focused apps Crowder, SWAN, & MOBIUS Catalogs, OCLC, various databases, Congressional Records, C & RL News, and Docs. To. Go Looking into using i. Pads for remote check out

Reference Services Outcomes Semi-success of roving Utilizing the i. Pads Increase marketing of roving Reference Services Outcomes Semi-success of roving Utilizing the i. Pads Increase marketing of roving reference services

Eric A. Deatherage The Future Eric A. Deatherage The Future

The Future Faculty and Administration buy in Increase distance and online instruction Increase communication The Future Faculty and Administration buy in Increase distance and online instruction Increase communication Traditional Social media/electronic Apply appropriate technology to instruction Enhance MOBIUS partnerships Provide the best supplemental activities and supportive library services possible, within means Increase our means

Contacts Eric A. Deatherage Library Director Lee Library, Crowder College 417 -455 -5610 Eric. Contacts Eric A. Deatherage Library Director Lee Library, Crowder College 417 -455 -5610 Eric. [email protected] edu Jennifer K. Johnson Public Services Librarian Lee Library, Crowder College 417 -455 -5689 Jennifer. [email protected] edu